IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control. Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions top independent benchmarking for accuracy, fairness and scalability. These exacting standards enable our clients to build safer, fairer societies where people can live, interact, and move about freely. With 4000+ employees around the world and 150+ partners worldwide, we offer more than just a job - we provide a dynamic environment where innovation thrives, opportunities abound, and your talents are valued. Be part of a global leader shaping the future of biometric based technology.
Responsibilities- Learn all aspects of IDEMIA's Enterprise ID solutions deployments
- Build and maintain on-prem and cloud-hosted client/server deployments according to specs
- Professional interactions with customers explaining our solutions and technical requirements
- Travel to customer sites to install client systems to meet critical delivery dates
- Providing technical training, and developing documentation as needed
- Communicate and escalate issues with the product team
- Develop scripting components to be used by field engineers for client deployments
- Help set up and maintain workstations in the QA lab located in Bedford, MA as needed.
Qualifications- 4 years Windows Administration - Server and workstation
- 3 years in a customer facing role
- 3 years working with Java applications
- 2 years deploying applications in AWS
- Basic Linux administration
- Solid understanding of network infrastructure components (Active Directory/LDAP, DNS, Networking, DHCP )
- Public Key Infrastructure (PKI)
- Must be able to successfully pass various background screening requirements including criminal history, education, credit, and drug screen as well as obtain any required program specific credentials and certifications.
Required Soft Skills- Troubleshooting OS/Network/Application issues
- Excellent Customer oriented communication skills
- Goal oriented and results driven
- Strong team building skills - able to mentor less experienced
- Capable of working on multiple projects simultaneously
- Needs to be comfortable reaching out for assistance
- Needs to be able to remain positive even though he may not have all the answers
- Must be able to pass background checks for multiple states
- Ability to lift 50 lbs. moving computer equipment
- Must be able to travel up to 25%
Desired Skills- Active Directory
- Scripting, preferably PowerShell
- XML
- JSON
- LDAP
- Basic SQL with any SQL Database
- Atlassian tools (Jira)
- Terraform
- Ansible
The US base salary for this full-time position is $77,870.00 - $97,344.00 plus bonus and benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
IDEMIA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Core Business Hours
80 Hours Bi-Weekly
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