Pega BSA

Role Overview
The Pega Business Systems Analyst is to join our technology team at Techstra Solutions. This role will focus on supporting, enhancing, and optimizing our existing Pega-based applications that drive critical banking operations and customer experiences.
 Key Responsibilities 

• Business Analysis & Requirements Management
• Gather, analyze, and document business requirements for enhancements to existing Pega applications
• Conduct gap analysis between current and desired business processes
• Create detailed functional specifications, user stories, and acceptance criteria
• Facilitate requirements workshops with business stakeholders across retail banking, commercial lending, and operations divisions
• Maintain requirements traceability matrices and ensure alignment with regulatory compliance needs

 Required Qualifications/Skills 

• Bachelor''s degree in Business, Information Systems, Computer Science, or related field
• 3-5 years of experience as a Business Systems Analyst in the financial services industry
• 2+ years of hands-on experience with Pega platforms (Pega 7.x/8.x)
• Experience working with existing/legacy applications and system integrations
• Technical Skills
• Strong understanding of Pega PRPC architecture and capabilities
• Knowledge of Pega Case Management, Decision Management, and BPM
• Familiarity with SQL and data analysis tools
• Experience with Agile/Scrum methodologies
• Understanding of API integrations and web services

Preferred Qualifications

• Understanding of retail and commercial banking operations
• Knowledge of regulatory requirements (FDIC, OCC, Federal Reserve)
• Familiarity with:
• Loan origination and servicing processes
• Account opening and customer onboarding
• Payment processing and treasury services
• Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements
• Pega Certified Business Architect (PCBA) or Certified System Architect (PCSA)
• Experience with data migration and system conversion projects
• Knowledge of other banking platforms (FIS, Fiserv, Jack Henry)
• Six Sigma or process improvement certification
• Experience with regulatory reporting and compliance initiatives

Locations: Dallas, TX/Pittsburgh, PA

About Techstra Solutions 
Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information: 

Equal Employment Opportunity Statement

Techstra Solutions is an equal opportunity employer. The Company makes its decisions on merit, and its policy of equal opportunity prohibits discrimination in all phases of the employment process, including, but not limited to, recruitment, hiring, promotion, selection, transfer, demotion, layoff, termination, compensation, benefits, and other terms and conditions of employment. The policy of equal opportunity applies without regard to race, color, creed, religion, gender, sexual orientation, gender identification, pregnancy, marital status, national origin, ancestry, age, disability that can reasonably be accommodated without undue hardship, military status, veteran status, genetic predisposition or carrier status, alienage or citizenship, domestic partnership status, arrest or conviction record, status as a victim of domestic violence, or any other protected categories under federal, state, or local law. The Company also prohibits discrimination or harassment based upon the perception that a person has, or is associated with a person who has, any of these characteristics.