IO Datasphere, Inc. has been providing project management, software development and IT staff augmentation services to our clients in the Midwest and throughout the U.S. since 1996. We are an approved vendor on contract to provide software development and IT staff augmentation services for the States of Illinois, Michigan, Minnesota, Iowa, and Wisconsin. We also provide these services to businesses, as well as local and county governments, in the Midwest and nationwide.

Our client is looking for a Windows Systems Administrator to be responsible for the planning, installation, administration and support of technical resources for the enterprise server infrastructure. Enterprise server infrastructure includes server hardware, operating system, system management software, data backup, system software, database management software, applications, storage, and application development tools.

This position provides customer service and consulting support on a broad array of services and participates in projects from genesis through implementation and completion. The incumbent will frequently work on projects that require a strong understanding of customer service, good communication skills and the ability to work within a team approach. The position also involves implementing and using many new technologies. The ability to function from an enterprise perspective and to work with technical staff, management, and other entities staff on technical design and business issues is critical. This position is accountable for the quality of service provided to state agencies and other partners.

Tasks:

• Provide technical support for enterprise server infrastructure systems, including server hardware, software, Operating Systems and services.
• Install, test and implement enterprise server and backup/recovery platforms,
• backup and recovery clients, operating systems, and other systems and application
• Operating systems include various versions of Microsoft Windows, plus
• virtualization system software such as VMWare virtualization.
• Maintain installed enterprise server hardware, operating system software, virtualization system software, and systems software packages on an ongoing basis to remain at recommended release levels for support and compliance and to maintain system stability. This would include implementing recommended patch
• levels and recommended security patches and security configuration settings.
• Use intermediate-level knowledge of enterprise server storage and software determination techniques to troubleshoot problems. Use available documentation and work with vendors or agency staff as needed for problem resolution.
• Maintain and communicate implementation schedules for the application of corrective hardware and software maintenance, to resolve known problems and maintain overall server stability.
• Develop, establish and maintain procedures for the proper use and support of enterprise server hardware and software.
• Provide oversight and direction to vendors providing server hardware and software management and other infrastructure services to ensure procedures are being followed and program goals are achieved.
• Work with Security to develop and implement sound security practices and policies that balance the need for security and compliance as well as accessibility of server systems.
• Monitor server, storage, and application utilization data and make recommendations to better utilize resources for optimal performance and cost effectiveness.
• Maintain records of tuning changes using change management practices and their effect on total resource utilization.
• Maintain metrics and reporting to measure and evaluate shared IT infrastructure
• systems and usage.
• Participate in the development, establishment and documentation of disaster recovery procedures.
• Participate in Disaster Recovery documentation creation, modification, and testing
• Provide server-based shared infrastructure consulting support.
• Meet with agency customers to review and understand their requirements as they relate to the enterprise shared IT infrastructure systems.
• Evaluate agency needs and make recommendations regarding planned projects requiring enterprise shared IT infrastructure systems, to enable customers to make the best use of the shared infrastructure to meet their program needs.
• Meet with agency customers to understand their disaster recovery requirements and make recommendations to the DR recovery strategies.
• Participate in complex IT projects to implement and maintain enterprise and agency specific server infrastructure and systems.
• Understand and follow divisional project management policies, procedures, and practices.
• Understand and follow enterprise information portfolio management policies, procedures, and practices.
• Coordinate project support tasks through other division or agency staff as assigned.
• Participate in project teams under the direction of a project manager as assigned.
• Demonstrate strong customer service, team, communication, and interpersonal skills.
• Communicate and respond to customer inquiries, incidents, and requests daily to ensure high levels of customer satisfaction.
• Maintain constant lines of written and oral communication with team members, management, and customers and keep appraised of status, milestones, and completion dates.

Candidates must be WI residents or willing to relocate to WI prior to starting role at their own expense. Remote from within the State of Wisconsin. Candidate must reside in Wisconsin and must come into office for hardware related work. This will be as needed when they are on call.

Location: Madison, WI

Contract: 1 year

Skills Required:

• 5 years - Windows Server Administration
• 5 years - Windows patching and patch management tools
• 3 years - Group Policy Object (GPO) configuration and administration
• 3 years - Anti-Virus (AV) tools installation and end client management
• Knowledge of server systems such as blade centers, storage devices, and server operating systems such as Windows, and Linux.
• Knowledge TCP/IP, DNS, DHCP, WINS, GPOs and other common network protocols.
• Knowledge of server hardware and software infrastructure including installation, administration, and troubleshooting experience.
• Knowledge of server management concepts and software such as different monitoring tools in both on-prem and public cloud infrastructures.
• Knowledge of different virtualization products such as VMWare including installation, administration, and troubleshooting experience
• Bachelor's Degree in a related field

Skills Desired A plus to have:

• CommVault Administration / end client management
• Experience implementing MFA in Windows/VMWare platforms
• Knowledge of server systems software such as data warehousing, document management, workflow management, imaging, and GIS.
• Knowledge of public cloud Infrastructure and Software as a service solution as alternatives to on premise solutions

*** Rate depends on experience

*** Candidates authorized to work in the US are encouraged to apply. We can accept H1b, , TN, and other valid work visas for IT. However, we cannot accept OPT or CPT visas at this time.

*** Companies submitting candidates should only submit direct W2 employees for this position.

Please submit your resume by using the "URL" below