BI Developer
Purple Hires
Dice Job Match Score™
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Job Details
Skills
- ITSM
- BI
- Business Intelligence
Summary
erience Range- 10 years
Tagline/Tech Stack Snapshot - BI Support Lead
Role Summary
4+years of experience experience in: Tableau ,Spotfire ,Power BI
Basic knowledge of ThoughtSpot BI tool
Experience in ITSM tools , ServiceNow
Experience with Python or R for data analysis
Primary (Must have skills)
4+years of experience in: Tableau ,Spotfire ,Power BI
Basic knowledge of ThoughtSpot BI tool
4+years of experience Experience in ITSM tools , ServiceNow
4+years of experience Experience with Python or R for data analysis
4+years of experience Support Tableau, Power BI, ThoughtSpot, and Spotfire by handling escalated dashboard failures, validating complex data refresh
problems, and performing deeper front-end and query-level troubleshooting.
Manage escalated incidents and operational tasks in Agile/Scrum environments using Jira and Azure DevOps, ensuring timely resolution and communication.
Conduct detailed triage for PostgreSQL and Starburst environments, resolving performance issues, data inconsistencies, and availability gaps.
Experience in data visualization best practices
Why This Role Matters - New addition (To be filled by Practice /DO)
We are seeking a skilled and motivated Dashboard Resource Experience with Python or R for data analysis
Support Tableau, Power BI, ThoughtSpot, and Spotfire by handling escalated dashboard failures, validating complex data refresh
problems, and performing deeper front-end and query-level troubleshooting.
Job Description of Role
Provide L2/L3 technical support for Tableau, Power BI, Spotfire, and ThoughtSpot, including dashboard failures, data refresh issues, and performance problems.
Perform deep-dive troubleshooting across front-end, queries, data sources, and integrations to identify and resolve complex BI issues.
Monitor and manage escalated incidents, service requests, and operational activities using ServiceNow, Jira, and Azure DevOps.
Conduct detailed triage and troubleshooting of PostgreSQL and Starburst environments, addressing performance, data consistency, and availability issues.
Validate complex data refreshes, dashboards, reports, and underlying data to ensure accuracy and reliability.
Use Python/R for data analysis, troubleshooting, validation, and automation where required.
Soft skills/other skills
Communication Skills:
Communicate effectively with internal and customer stakeholders
Communication approach: verbal, emails and instant messages
Interpersonal Skills:
Strong interpersonal skills to build and maintain productive relationships with team members
Provide constructive feedback during code reviews and be open to receiving feedback on your own code.
Problem-Solving and Analytical Thinking:
Capability to troubleshoot and resolve issues efficiently.
Analytical mindset
Task/ Work Updates
Prior experience in working on Agile/Scrum projects with exposure to tools like Jira/Azure DevOps
Provides regular updates, proactive and due diligent to carry out responsibilities
Secondary Skills (Good to have)
Participate in Agile/Scrum ceremonies, operational reviews, and continuous improvement initiatives.
Develop and maintain knowledge articles, troubleshooting guides, and support documentation for recurring BI issues.
Demonstrate working knowledge of ThoughtSpot and ability to support the platform as part of the BI ecosystem.
- Dice Id: 91170791
- Position Id: 9119015
- Posted 3 hours ago
Company Info
About Purple Hires
At Purple Hires, we are dedicated to consistently delivering an outstanding recruitment experience that benefits both our clients and candidates.
We are committed to excellence in every aspect of our recruitment process. From understanding client requirements to sourcing, screening, and presenting the most suitable candidates, we maintain high standards and a results-driven approach. Our goal is not just to fill positions but to add genuine value to our clients’ teams by finding the right talent.
Honesty and openness are at the heart of our recruitment practices. We believe that clear, consistent communication fosters trust and reliability. Whether discussing job requirements, candidate expectations, or process timelines, we ensure that all parties remain well-informed and engaged. Transparency is key to building long-term relationships and ensuring mutual satisfaction.
Respect for both clients and candidates underpins our entire approach. We treat every individual with dignity and professionalism, recognizing that a positive experience leaves a lasting impact. From initial engagement to final placement, we handle each interaction with empathy and consideration, promoting a respectful and inclusive environment.
By combining performance, transparency, and respect, we create a seamless, rewarding recruitment experience. Clients can rely on us for consistent quality and integrity, while candidates feel valued and supported throughout their journey. This holistic approach allows us to build sustainable relationships and maintain a reputation as a trusted recruitment partner.
