IT Field Engineer

Role: IT Field Engineer
Location: Columbia, SC (Onsite, multiple medical facilities)
Type: Full-Time (Contract-to-Hire)
Environment: Large hospital system with acute care, outpatient clinics, admin buildings, and clinical support areas.
Client Overview (Confidential)
A major statewide healthcare and hospital system is seeking an onsite IT Field Engineer to support clinical, administrative, and operational users across multiple medical buildings. This environment is high-impact, fast-paced, and mission-critical-supporting technology that directly affects patient care, clinical workflows, and hospital operations. The team provides deskside support across campus facilities including inpatient units, ER/OR, labs, outpatient clinics, and administrative offices.
Role Overview
The IT Field Engineer will provide deskside and field support for all PC hardware, Windows systems, clinical endpoints, and peripheral devices used in a hospital setting. The role includes responding to onsite tickets, troubleshooting clinical workstation issues, deploying new hardware, supporting clinical staff, and ensuring all devices used in patient care remain fully functional.
Key Responsibilities

• Provide onsite technical support for desktops, laptops, thin clients, monitors, and clinical workstations
• Support Windows 10/11, Microsoft 365, VPN, and other enterprise software
• Troubleshoot issues with Workstations on Wheels (WOW carts), barcode scanners, label printers, badge readers, and peripheral devices used in hospital units
• Respond to tickets through an ITSM tool (ServiceNow or similar) and document all resolutions for compliance
• Support Active Directory tasks such as password resets, account unlocks, and group access
• Diagnose and resolve basic network connectivity issues across clinical and administrative areas
• Deploy and configure new hardware during refresh cycles and new unit openings
• Support clinical teams (nurses, physicians, lab staff, administrative staff) with urgency and professionalism
• Travel between hospital wings, outpatient clinics, and admin buildings as part of daily workflow
• Maintain asset inventory and assist with PC lifecycle management

Must-Have Skills

• 2+ years of desktop support or field engineering experience
• Strong troubleshooting of Windows hardware/software and peripherals
• Experience supporting users face-to-face in a fast-paced setting
• Customer service and communication skills suitable for clinical staff
• Ability to lift/move equipment and walk extensively across campus
• Valid driver's license (may travel between nearby sites)

Nice-to-Have Skills

• Healthcare IT experience
• ServiceNow exposure
• Experience supporting WOW carts or clinical devices
• Experience in HIPAA-regulated environments
• Knowledge of EHR-connected endpoints (no clinical system admin needed)

Job Type & Location
This is a Contract to Hire position based out of Columbia, SC.
Pay and Benefits
The pay range for this position is $18.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Columbia,SC.
Application Deadline
This position is anticipated to close on Feb 20, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.