Creative Project Manager

Brand Onboarding

• Understand brand requirements, specific business processes, data needs, folder structures, reporting requirements, and desired system functionalities.
• Define project scope and objectives, including success metrics, deliverables, and out-of-scope items.
• Develop detailed project plans with timelines, milestones, resource allocation, and dependencies, covering all phases from initiation to post-launch support.
• Engage stakeholders and establish clear communication plans, including meetings, status reports, and dashboards.
• Manage expectations and facilitate cross-functional collaboration.

Ongoing Brand Lead Responsibilities

• Manage asset uploads, tagging, and file renaming for all campaign assets, including launch books, institutional, digital, social, and medical assets.
• Perform quality control on assets uploaded by third-party partners to ensure adherence to system specifications, file-naming conventions, and intellectual property agreements.
• Monitor brand performance metrics via monthly reports, troubleshoot discrepancies, and identify opportunities for improvement.
• Onboard new hires and provide training across teams; respond to ongoing questions from regional and local markets.

Creative Project Management

• Creative Brief Development & Facilitation
• Receive and clarify creative requests from marketing teams.
• Proactively engage stakeholders to understand campaign objectives, target audience, key messages, call-to-action, and overall strategy.
• Lead the development of comprehensive creative briefs and standardize briefing templates.
• Facilitate internal alignment meetings with cross-functional teams (e.g., marketing, creative, digital, social, legal) prior to agency engagement.

Agency & Creative Partner Management

• Present creative briefs and facilitate detailed Q&A sessions to ensure clear understanding of expectations and guidelines.
• Establish and manage communication protocols, including primary contacts, feedback processes, and meeting cadence.

Project Planning & Execution

• Develop detailed project plans and timelines from brief approval through final asset delivery.
• Ensure appropriate internal and external resources are allocated to meet project requirements.
• Facilitate concept reviews and structured feedback sessions to ensure consolidated, constructive, and actionable feedback.

Production & Quality Assurance

• Coordinate production activities with creative partners and third-party vendors (e.g., photographers, videographers, printers).
• Ensure all assets meet required technical specifications, including file formats, dimensions, resolution, color profiles, and copy limits.
• Oversee quality control processes to ensure final assets are accurate, compliant, and meet brand standards.

Final Approval & Asset Delivery

• Manage final approval processes with all required stakeholders.
• Ensure assets are properly named, organized, and delivered to the appropriate internal teams or distribution platforms.

Qualifications

• 5+ years of experience in building CRM plans and executing them from start to finish, with clear, measurable results.
• Experience working with email service platforms (ESP).
• Strong project management skills with the ability to handle multiple initiatives simultaneously.
• Demonstrates a strong creative vision and a customer-centric approach to communications.
• Willingness to learn and adapt to new technologies and platforms.
• Strong analytical skills with the ability to provide optimization recommendations using both structured and unstructured data.
• Experience with analytics tools and graphic design.
• Excellent written, verbal, and interpersonal communication and negotiation skills.
• Proven ability to successfully manage multiple projects concurrently.
• Strong customer service orientation and creative problem-solving skills.
• Ability to manage risks by anticipating bottlenecks, prioritizing projects, and balancing business needs with technical considerations to deliver results.
• Bachelor s degree required.
• Advanced PC skills, including MS Word, Microsoft Outlook (Calendar & Email), Excel, and PowerPoint.