L3 Datacenter Technician

Job Title: Data Center Technician (L3)

Number of Roles: 4

Location: Lowell, MA 01852

Duration: 12 months

Job Description:

Requirements

• Experience in large scale data center environments and/or infrastructure (Power, Space, Cooling, Equipment) including rack and stack. Liquid cooling experience is a huge plus
• HPC server install
• Managing daily operational duties such as error checking, inventory management, goods receiving, remote hands response and escorting of visitors.
• Investigating and resolving hardware issues by replacement of end-user serviceable parts such as hard-drives, motherboard trays, RAM etc.
• Managing the resolution of complex hardware issues through vendor support agreements.
• Investigating, managing and resolving copper and fiber cabling issues.
• Performing datacenter change activity such as installing or moving servers, network switches and associated cabling.
• Copper and fiber cabling installation (loose, not structured), labeling and dressing for all datacenter hardware.
• BIOS, console and basic Linux OS investigation or configuration.
• Script deployment and asset audits.
• Updating and maintaining capacity and configuration management data.
• Responding to and performing work ow tool assigned tasks.
• Experience with: Supermicro, Dell, HPE Servers, InfiniBand Fabric and Mellanox, Arista Hardware
• Solid skills in UNIX (Ubuntu or RedHat) administration and knowledge of basic commands
• A technical background and a logical approach to problem solving.
• Extensive experience installing and trouble-shooting enterprise-level servers, storage and networking equipment.
• A good understanding of datacenter infrastructure such as structured cabling, power distribution, cooling techniques and system resiliency.
• Experience installing large volumes of data cabling to a high standard of presentation.
• An ability to work independently and with others.
• Basic Linux and networking knowledge.
• Proficiency in MS Office suite, particularly Excel.
• A strong desire to achieve and maintain high standards.