Job ID: 799594
IT Senior Support Specialist 3
Location: 600 West Peachtree St. Atlanta GA. 30308
Duration: 12+ Months
Client: GDOT
Hybrid Job
Job Summary:
· Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users'' needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks.
· May serve as a lead or train staff.
Qualifications:
· High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.
Note: Candidates for this position must be local to the Atlanta area
Note: This position requires one day onsite per week.
Additional Qualifications
· Minimum 5 years’ experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java based 3rd party web applications is a plus.
· Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired.
· Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.
· This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge.
Technical Skills – experience and knowledge which include the following:
· Java or Other programming languages
· JavaScript
· Groovy Script
· XML
· SQL
· PL SQL
· Oracle databases
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