Product Manager -- BOCA RATON, FL

Product Manager

BOCA RATON, FL

Product Development & Delivery
Manages research and development activities related to the design,
enhancement, and qualification of SunPass products and solutions.
Works with cross-functional teams to ensure fulfillment of product requirements
and transition products from development to commercialization.
Assists in determining product delivery and deployment schedules for new
releases, feature updates, and maintenance cycles.
Acts as a technical consultant to the SunPass Operations team, leading testing
and evaluation of innovative technologies.
Ensures technology and product specifications align with SunPass business
objectives.
Oversees product delivery, managing schedules and tasks related to all aspects
of product development.
2. Operational Governance & Reporting
Develops and maintains a centralized inventory of SunPass products, solutions,
and applications.
Captures and tracks SunPass Operations initiative updates in compliance with
reporting standards.
Monitors input from all business units to ensure products meet functional and
performance requirements.
Identifies opportunities for improvement and lifecycle replacement needs;
prepares documentation and summaries for leadership visibility.
Collaborates with Toll Operations Business Intelligence team to develop
dashboards and reporting tools for program performance monitoring.
Ensures Standard Operating Procedures (SOPs) are created and maintained,
establishing a lifecycle process for updates.
3. Strategic Support & Emergency Response
Gains detailed knowledge of all facets of SunPass Operations to support
decision-making and implementation of initiatives.
Serves in times of emergency to support state response efforts and ensure
continuity of operations.
Performs other duties as assigned
Dimensions
Education:
Bachelor s or Master s Degree in Computer Science, Information Systems, Business
Administration, Operations Management, Project Management or other related field. Or
equivalent work experience.
Experience:
A minimum of 7 years of tech industry, product engineering, operations, technology
integration, or other related work experience.