Technical Support (Greenhouse)

Job Summary

We are seeking a Technical Support Specialist for a contract opportunity supporting greenhouse, turf, and ornamental plant research activities in Hiawatha, IA. This role is ideal for a hands-on, detail-oriented professional with strong plant science knowledge, mechanical aptitude, troubleshooting ability, and the confidence to work independently in a field and greenhouse environment.

The Technical Support Specialist will help establish, maintain, and coordinate technical projects and demonstrations that support product performance, customer satisfaction, and successful product positioning. This is a strong opportunity to contribute to meaningful work in the biotechnology and agricultural sciences space while partnering with experienced teams across market development, product development, marketing, management, customer service, and technical support.

This onsite role offers a collaborative, team-oriented environment where reliability, initiative, communication, and accountability are valued. Candidates who enjoy practical problem-solving, managing multiple priorities, and supporting technical outcomes in plant growth and culture will be well aligned with this opportunity.

Key Responsibilities

- Conduct field and greenhouse evaluations of turf and ornamental plants.
- Establish, maintain, and coordinate technical projects, product demonstrations, and evaluation trials.
- Provide technical support and product knowledge to internal teams, including sales, marketing, customer service, market development, and product development.
- Collect and communicate technical product support data, product features, benefits, and performance observations.
- Troubleshoot equipment, greenhouse processes, and project-related issues while working independently.
- Support hands-on tasks such as building boxes, maintaining project materials, and ensuring trial activities remain on schedule.

Compensation and Benefits

- Pay rate: $29.00 per hour.
- Job type: Contract/Temporary.
- Contract length: 12-month contract to start, with possible extensions up to 24 months.
- Work arrangement: 100% onsite.
- Worksite location: 1450 Robins Road, Suite 300, Hiawatha, IA 52233.
- Screening requirements: Drug screening required.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Required Qualifications and Skills

- Conduct greenhouse and field evaluations for turf and ornamental plant projects.
- Coordinate technical demonstrations and maintain trial activities to support product development and customer success.
- Provide technical product support data and communicate findings to internal business teams.
- Troubleshoot practical project, equipment, and process issues in an onsite research environment.

- 3-5 years of relevant experience.
- Bachelor's degree required, with specialization in turf, ornamental plant growth, plant science, horticulture, agronomy, biology, or a related discipline.
- Strong understanding of ornamental plant growth and culture.
- Turf experience or specialization is desired.
- Strong mechanical aptitude and ability to perform hands-on technical tasks.
- Ability to work independently and hit the ground running in a fast-paced onsite environment.
- Strong interpersonal, communication, and collaboration skills.
- Project management, organization, and multitasking ability.
- Demonstrated academic achievement with GPA of 3.0 or higher.
- Authorization to work in the United States without restrictions.
- Valid and current driver's license.
- Ability to pass background, motor vehicle, and required screening checks.
- Ethical, trustworthy, reliable, flexible, adaptable, and team-oriented.

Preferred Qualifications

- Master's degree in turf, ornamental plant growth, horticulture, agronomy, plant science, or a related field.
- Research, demonstration, or extension experience.
- Experience managing multiple technical projects or field demonstrations.
- Customer-focused mindset with the ability to support internal and external stakeholders.
- Self-starter with demonstrated ability to meet objectives and timeline needs.

AllSTEM Representative Contact Info

Account Executive:

Scott

Branch Phone:



Location:

Ontario, CA