Gen AI Tools Engineer

Job Title :Gen AI Tools Engineer

Location: Sanjose CA (Onsite)

Job Type: Contract

About the Role

We are looking for a hands-on IT GenAI Tools Engineer to own the deployment, configuration, and end-user support of our AI-assisted development and productivity toolchain. You will be the internal expert and go-to resource for vibe coding tools — helping engineers, and business users get maximum value from AI pair-programming and agentic workflow platforms.

Key Responsibilities

Tool Deployment & Administration

• Deploy, configure, and maintain enterprise licenses for GitHub Copilot, Cursor, Claude Code, Cowork, and Microsoft 365 Copilot across the organization.
• Manage seat provisioning, policy configurations, SSO/SAML integrations, and access controls for all GenAI tools.
• Coordinate with IT security to enforce data loss prevention (DLP) policies, code snippet exclusions, and compliance guardrails within each platform.

Enablement & Adoption

• Design and deliver onboarding programs, live demos, and self-service guides for developers, power users, and business teams.
• Build and maintain an internal knowledge base of prompting best practices, tool-specific workflows, and use case playbooks.
• Track adoption metrics (active users, feature utilization, time-to-value) and report to leadership monthly.

Integration & Automation

• Integrate AI tools with existing developer toolchains — GitHub Enterprise, VS Code, JetBrains IDEs, Azure DevOps, Jira, and Microsoft Teams.
• Set up Claude Code/Cowork agents and MCP connectors to automate internal workflows (document generation, ticket triage, code review, etc.).
• Work with M365 Copilot extensibility (Copilot Studio, plugins, Graph connectors) to surface enterprise data in AI responses.

Support & Troubleshooting

• Serve as Tier 2/3 support for GenAI tooling issues — diagnosing authentication failures, IDE plugin conflicts, API connectivity, and performance degradation.
• Monitor tool health via admin dashboards and vendor portals; coordinate with vendor support on escalations.
• Evaluate and test new tool updates, model upgrades, and beta features before broad rollout.

Security & Compliance

• Ensure all AI tools meet company data governance standards — particularly around code not leaving the enterprise boundary.
• Maintain audit logs for AI tool usage and assist in quarterly compliance reviews.
• Stay current on Anthropic, GitHub, Microsoft, and Cursor policy changes that affect enterprise deployments.

Required Qualifications

• 3–5 years in IT engineering, developer tooling, or enterprise software administration.
• Hands-on experience with at least 3 of the 5 tools: GitHub Copilot, Claude Code, Cowork (Anthropic), Cursor, Microsoft 365 Copilot.
• Solid understanding of IDE ecosystems (VS Code, JetBrains) and developer workflows.
• Familiarity with SSO, OAuth, SCIM provisioning, and enterprise identity platforms (Okta, Entra ID / Azure AD).
• Experience with REST APIs, webhooks, and light scripting (Python or JavaScript) for automation and integrations.
• Strong communication skills — able to explain AI concepts to both technical engineers and non-technical business users.

Preferred Qualifications

• Experience managing GitHub Enterprise or Azure DevOps at an org level.
• Exposure to LLM prompt engineering, RAG patterns, or MCP (Model Context Protocol) server setup.
• Microsoft 365 Copilot admin experience — including Copilot Studio and Graph connector configuration.
• Familiarity with enterprise security standards (SOC 2, ISO 27001) as they apply to SaaS AI tools.
• Prior experience rolling out tools to 500+ users in a regulated or enterprise environment.