job summary:
We are seeking a detail-oriented and analytical Senior Business Analyst with expertise in Conga Contract Lifecycle Management (CLM) to join a leading legal services team. In this role, you will be the primary bridge between stakeholders and technical teams, driving the optimization of enterprise contracting processes. You will work within an Agile environment to design, configure, and deploy enhancements that improve global contract efficiency.
location: Telecommute
job type: Contract
salary: $40 - 45 per hour
work hours: 9am to 6pm
education: Bachelors
responsibilities:
- Requirements Gathering & Stakeholder Engagement
o Lead scrums and other meetings with stakeholders to gather, document, and validate business requirements during Agile sprint planning and story grooming.
o Develop a deep understanding of client contract management processes, identifying opportunities for automation and efficiency improvements.
o Serve as a trusted advisor to clients, translating business needs into functional requirements and aligning solutions with strategic goals.
- Process Analysis & Future-State Design
o Analyze current-state contract lifecycle processes, including contract creation, approval, negotiation, and post-execution management.
o Collaborate with clients to design future-state processes, focusing on best practices and optimizing the CLM workflow for scalability and compliance.
o Develop and present detailed process maps, functional specifications, and solution documentation for stakeholder review, as needed.
- Solution Configuration & Implementation Support
o Configure Conga CLM systems based on ticket requirements, including setting up workflows, templates, metadata, and reporting dashboards.
o Validate and support testing of all new configuration against ticket criteria, including developing test cases, conducting user acceptance testing (UAT), and troubleshooting issues to ensure solution quality, as needed.
o Partner with technical teams to oversee and validate customizations, integrations, and data migrations as part of the ongoing CLM development.
- Training & User Adoption
o Develop training materials, user guides, and process documentation to ensure an up-to-date digital Center of Excellence and support end-user adoption of the CLM system.
o If requested, conduct training sessions and workshops to familiarize users with new processes, workflows, and system functionality.
o Serve as a point of contact for support, addressing user queries and prioritizing new tickets for system enhancements.
- Continuous Improvement & Reporting
o Monitor solution performance and user feedback post-deployment, making recommendations for continuous improvement.
o Leverage data from the CLM system to generate insights on contract performance, cycle times, and compliance metrics.
o Provide actionable reports and dashboards to stakeholders, showcasing the impact of the CLM enhancements on business objectives.
qualifications:
5+ years of Business Analyst experience.
Proven experience with Conga CLM implementation and configuration.
Proficiency in Agile delivery methodology (Scrum/Sprint planning).
Strong background in requirements gathering and process mapping for legal or contract operations.
Bachelor's degree in a relevant field.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
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