SAP EWM (Enterprise Warehouse Management) Support Consultant
ONSITE POSITION - Must be able to work onsite or be able to travel every day to client location in Foster City, CA or San Francisco Bay area to assist business users on the ground.
Responsibilities:
Currently, working with our project team and our technology client being to provide Level 2 and 3 Application Support for SAP EWM modules.
Work in various Logistics Execution (LE) processes and systems including warehousing activity, Handling unit Management, Serial number management, Inventory management, Stock transfers and handled applications
Work on EWM with integration Advance Production process (S4-PP), Quality Management (S4-QM), Enterprise Asset Management (-S4-EAM) and Transportation Management (S4-Shipment Management & SAP TM).
Responsibilities will focus on fixing issues in system, understanding business requirements, explaining established processes to business users, and resolving day to day commonly occurring issues.
You will Coordinate with business users, understand their operational issues.
You will resolve issues and provide break-fixes (incident management), support business with ADHOC service requests, and identify and fix root causes (problem management).
You will coordinate issues with Third Party Vendors and work with Deloitte offshore teams.
In your role as the Project Delivery Specialist, you will be responsible for participating regular monitoring of ticket queues in JiRA and Service Now, System monitoring by checking Queues, IDoc’s and batch job executions
Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes
Qualifications Required:
Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
5+ tears of SAP WM/EWM – Working knowledge of all EWM processes – Outbound, Inbound, Internal process.
5+ years of S4 HANA experience
Experience of working with distributed teams at offshore and nearshore
5+ years of Hands-on functional configuration and design experience with SAP EWM
Must be able to work onsite or be able to travel every day to client location in Foster City, CA or San Francisco Bay area and assist business users on the ground.
Ability to travel on average, based on the work you do and the clients and industries/sectors you serve
Preferred:
Experience with SAP ASAP and Agile methodologies
Experience with other SAP modules (MM, SD, PP, QM, EAM)
Analytical/ Decision Making Responsibilities
Analytical ability to manage multiple projects and prioritize tasks into manageable work products
Can operate independently or with minimum supervision.
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