Senior IT Engineer

• Responsible for architecting, deploying, and supporting information (IT) and operational technology (OT) solutions for one of our most mission critical manufacturing sites and growing businesses in Richardson, Texas.
• Will work closely with cross-functional teams to design, develop, and deploy innovative infrastructure and software solutions to digitize and optimize semiconductor related manufacturing and business operations.
• Will be responsible for operational support of Server Infrastructure both virtual and physical. You will work in VMware, Windows & Linux Server Architecture & Administration. You will be helping to deploy and support our initial Kubernetes Container-based application environments and to grow that technology base. This site will be leveraging increasing AI based semiconductor centric automation, equipment integration, fault detection (FDC), and advanced process control (APC) solutions within manufacturing that will have this role deploying and supporting bleeding edge infrastructure.

Key Responsibilities:

• Operational support of on-premises server stacks and technology. Working with Corporate IT teams to maintain as much to standards as possible but focused on the tier 1 24 X 7 mission critical needs of the site.
• Work with Hyper-Converged Infrastructure technology platforms such as Dell VXRail and newer.
• Troubleshoot performance issues related to virtualized and physical server workloads.
• Facilitate implementation of new technology stacks and migration of workloads from physical servers to virtualized instances wherever possible.
• Work with semiconductor process and equipment vendors to continually evolve infrastructure for the best performance and fault tolerance.
• Participate in calls / meetings with site and corporate team members to address and troubleshoot application and or infrastructure related issues.
• Participate in daily tier meetings with factory systems and manufacturing operations teams.
• Work with Corporate IT and Global Security to maintain all infrastructure to corporate and semiconductor cyber security standards.

MUST HAVE:

• Bachelors Degree
• 5+ years of experience in operational support of enterprise server ecosystems
• 5+ years of experience with Windows Server OS and RHEL LINUX 5-9.X
• 3+ years of experience with ServiceNow or another similar formal Service Management platform and/or methodology
• 3+ years of experience with virtualization platforms such as Vmware,, vSAN, Vsphere, and VCF/NSX
• 1+ years of experience with Docker and Kubernetes for container orchestration.
• Experience with one or more of the following: Server automation activities or Infrastructure as code - Tanium, CHEF, JSON, Powershell, Ruby, or other scripting languages.
• Experience with network fundamentals such as - Firewall configuration, VPN setup, VLANs, subnetting, IP addressing, DNS, DHCP, NAT, routing, and switching.
• Experience with backup, disaster recovery, and technology resilience strategies/processes.
• Must demonstrate proficiency in documenting infrastructure, automation scripts, and system configurations to ensure clarity, maintainability, and operational continuity.

VALUED:

• Advanced Degree preferably in Information Technology, Computer Science, or Computer Engineering.
• Experience with Windows patching tools such as Tanium and Windows security standards & OS Hardening concepts
• Experience in all aspects of the software development lifecycle including requirements gathering, design, coding, testing and production support
• Experience with support of Network infrastructure such as Cisco Nexus & Catalyst switches
• Experience with support of contemporary data recovery products such as Rubrik
• Experience with support of IT/OT systems and applications, including network implementation & segmentation, equipment integration and automation, and manufacturing execution systems (MES)
• Understanding of supervisory control and data acquisition (SCADA), manufacturing focused Windows-based PC's and servers, and industrial network architectures and how to effectively support these technologies.
• The ability to be a change agent and promote positive change in the organization
• Excellent oral, written and collaborative communication skills.
• Skilled in partnering with internal customers at all levels to define problems, identify solutions, and facilitate change.
• A self-starting, self-driven individual, working to remain motivated and efficient with minimum oversight.