Position: Business Process Analyst
Contract: 12 Months
Location : Hybrid- 3-4 days in office at Oklahoma County, OK 73102.
Job Summary
We are seeking a Business Process Analyst for our client to support OSDH's Transformation Management Office (TMO) with business process analysis, process improvement, strategic initiative support, performance reporting, and stakeholder coordination.
The ideal candidate will be able to analyze current business processes, identify gaps and inefficiencies, recommend practical improvements, coordinate strategic initiatives, track KPIs and deliverables, and communicate effectively with both technical and business stakeholders.
Key Responsibilities
Business Process Analysis & Improvement
Analyze business processes, workflows, and Standard Operating Procedures (SOPs).
Identify inefficiencies, process gaps, and improvement opportunities.
Perform gap analysis and root cause analysis and recommend actionable solutions.
Support process standardization, optimization, and improved workforce/operational efficiency.
Strategic Initiative & Project Support
Support planning, implementation, execution, monitoring, and completion of finance-related strategic initiatives.
Develop and maintain project plans, milestones, action items, deliverables, and timelines.
Coordinate with project leads, sponsors, and stakeholders to maintain alignment.
Identify and track risks, issues, blockers, and dependencies and support resolution.
Feasibility, Risk & Optimization
Evaluate proposed business/process changes before implementation.
Perform feasibility and risk assessments.
Analyze available data and stakeholder input to develop optimization recommendations.
Performance Management & Reporting
Develop and maintain KPIs, dashboards, reports, and performance tracking tools.
Monitor initiative progress, milestones, risks, and outcomes.
Prepare clear and timely reports for leadership and stakeholders.
Change Management
Support change management activities related to process, system, and operational changes.
Assist with stakeholder communication, readiness, engagement, and adoption.
Documentation & Compliance
Create and maintain process documentation, SOPs, reports, recommendations, and implementation documentation.
Ensure deliverables follow applicable agency, state, federal, and documented requirements.
Facilitation & Stakeholder Management
Facilitate meetings, workshops, workgroups, and cross-functional discussions.
Build alignment among business and technical stakeholders.
Clearly communicate findings, recommendations, risks, and decisions to all levels of the organization.
Required Skills
Candidates should have strong experience in:
Business Process Analysis / Process Improvement
Gap Analysis & Root Cause Analysis
Project / Strategic Initiative Support
Agile, Lean Six Sigma, or similar methodologies
Performance Management, KPIs & Reporting
Stakeholder Management & Facilitation
Change Management
Process Mapping & SOP Documentation
Strong analytical, problem-solving, organizational, and decision-making skills
Excellent verbal and written communication
Ability to manage multiple priorities and deadlines
Strong attention to detail
Technical Skills
Preferred Qualifications
Professional experience in Business Analysis, Process Improvement, Project Management, Performance Management, or related areas.
Experience supporting strategic initiatives, organizational transformation, or enterprise-level improvement programs.
Experience in government, public health, finance, or regulated environments.
Experience creating executive reports, dashboards, process maps, SOPs, and implementation documentation.
Certifications/training such as Lean Six Sigma, PMP/Project Management, Change Management, or Business Analysis are preferred.
Never miss an opportunity! Create an alert based on the job you applied for.
