HxGN EAM Sustainment Lead - 7-9 Years exp

Job Title: HxGN EAM Sustainment Lead - 7-9 Years exp

Location: BROADWAY, NY (Hybrid)

We are currently seeking candidates who meet the following qualification

• Support DOS Enterprise Asset Management (EAM) sustainment efforts, with a focus on the base implementation established under the EAM Foundations Program.
• Play a primary role in the sustainment of the existing configurations for the DOS HxGN EAM System, with limited focus on new functionality as business needs are identified.
• Provide sustainment support for the HxGN EAM software solutions that have been configured to accommodate unique transit industry operating and management processes, regulatory requirements and other business needs.
• Provide sustainment support for solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.
• Support and develop activities related to end-to-end project management, including project plans and estimates, scoping and requirements through initiation to implementation and deployment.
• Consult on Asset Management best practices (encompassing maintenance, inspection, and reliability) leveraging the capabilities of the HxGN EAM application (both core and mobile).
• Support DOS Business lead in performing requirements gathering workshops with the ability to identify and analyze business needs.
• Support DOS Business lead in developing gap analysis of current/desired business process and system capabilities for new functionalities.
• Support DOS Business lead in designing solutions incorporating out-of-box functionality and/or collaborative solution design with technical teams for custom functionality.
• Support DOS Business lead in identifying areas of system optimization based on business processes.
• Support DOS Business lead in developing system reporting solutions based on business needs (in the form of Queries, Inboxes, KPIs and Dataspys).
• Support DOS Business lead in creating, validating, executing and documenting test cases.
• Assist in the development of end-user training and reference materials.
• Perform or assist in end-user training.
• Assist in implementation go-live and post-go-live activities.
• Support requests from users to research system problems or errors, and to assist in their resolution.
• Provide technical evaluation of proposed technical solutions and provide technical direction for the development, design, and systems integration work including mobile.

• HxGN EAM experience, v11 and higher.
• Proficiency in extending HxGN EAM through Extensibility Framework.
• Proficiency in developing and implementing FlexSQL to achieve business needs.
• Experience in Work and Asset Management functions of HxGN EAM (Work Orders, Planning, Equipment, etc.).
• Enterprise Asset Management system delivery services, leading solution development teams.
• Experience in EAM implementations.
• Proficient in MS Office applications, including Word, Excel, Visio, PowerPoint, and Project.
• Ability to modify/adapt systems, applications, and programs to meet business requirements.
• Understanding of complex relational database organization, design, and functionality.
• Experience in desktop/mobile computer support and troubleshooting software-related problems.
• Excellent oral, written, and presentation communication skills in relating technical information to non-technical personnel.
• Strong analytical and problem-solving skills.
• Ability to effectively prioritize and execute in a high-pressure environment.
• Ability to independently set priorities and meet deadlines in a fast-paced environment; a self-starter.
• Excellent interpersonal skills, including the ability to work with individuals at all levels of the organization.