Computer Support Specialists / Server engineer

About Cogent Infotech
At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 21 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors.

Job Title: Computer Support Specialists / Server Engineer
Location: Old Westbury, NY
Contract Role

Onsite Role

Job Summary
Experience managing enterprise backup, identity, virtualization, and cloud environments. Responsible for end-to-end administration of Veeam backups, Active Directory, Azure, Microsoft 365, VMware, Nutanix, Zscaler, and Automox, ensuring system availability, security, compliance, and disaster recovery readiness. Oversees configuration management, monitoring, patching, access controls, licensing, and documentation while maintaining operational standards, automation, and cross-platform integrations across hybrid infrastructures.

Job Responsibilities

·         Veeam Backups

·         Backup job configurations (VMs, servers, critical systems)

·         Retention policies and storage locations

·         Repository details (local, cloud, offsite)

·         Encryption settings and compliance requirements

·         Backup schedules and maintenance windows

·         Monitoring and alerting setup

·         Restore procedures (VM-level, file-level, application-level)

·         Testing schedule and past test reports

·         Licensing overview and renewal dates

·         Access permissions and admin accounts

·         Active Directory (AD)

·         Domain structure and OU design

·         Group policies in place and their purpose

·         User provisioning and deprovisioning processes

·         Service accounts and their dependencies

·         Password policies and lockout rules

·         Domain controllers: locations, roles, and health checks

·         DNS structure and dependencies

·         Replication overview and monitoring routines

·         Backup and recovery steps for AD

·         Key scripts or automation in use

·         Azure Administration

·         Subscription structure and resource groups

·         Additional skills:

·         Identity and access management setup

·         Conditional access policies

·         Azure AD Connect sync configuration

·         MFA and self-service portal settings

·         Network and VPN configuration (if hybrid)

·         Azure VM and service overview

·         Monitoring and logging dashboards

·         Backup and disaster recovery setup

·         Cost management and budget alerts

·         Microsoft 365 Administration

·         Licensing assignments and plan details

·         Exchange Online setup: connectors, mail flow, retention policies

·         SharePoint/OneDrive configuration and storage limits

·         Teams settings: voice, messaging, compliance, retention

·         Security & Compliance Center configuration

·         DLP policies, audit logs, and eDiscovery procedures

·         Endpoint management (if using Intune)

·         Admin roles and delegated permissions

·         Support escalation process with Microsoft

·         VMware

·         vCenter and ESXi host layout

·         Cluster configuration, HA/DRS rules

·         VM naming and provisioning standards

·         Datastore layout and storage policies

·         Network configuration: vSwitches, VLANs, port groups

·         Snapshot guidelines and cleanup routines

·         Update and patching process

·         Licensing and support contract details

·         Backup integration with Veeam

·         Nutanix

·         Cluster layout and node inventory

·         Storage containers and replication settings

·         Networking configuration

·         Prism Central dashboards and monitoring setup

·         Patching and upgrade workflow

·         VM deployment procedures

·         Data protection policies and snapshots

·         Alerts and performance metrics review

·         Licensing and support portal access

·         Zscaler

·         Authentication setup (SSO, SAML, or AD sync)

·         Policy structure: web filtering, firewall, DLP

·         Location-based rules and exceptions

·         Tunnel and Client file configurations

·         User groups and role assignments

·         Log streaming and reporting setup

·         Troubleshooting workflow for blocked traffic

·         Update notifications and dashboard monitoring

·         Support contacts and escalation paths

·         Automox

·         Device groups and targeting logic

·         Patch policies and update schedules

·         Required software deployment policies

·         Exclusion lists and exceptions

·         Reporting: compliance rates and audit logs

·         Custom scripting (Worklets) and their purpose

·         Agent installation and troubleshooting steps

·         Administrator roles and access levels

·         Integration points with other systems

Additional Items

·         Password vault entries and account handover

·         System diagrams and network maps

·         Current projects in progress

·         Pending renewals and contract expirations

·         Known issues and long-term fixes planned

·         Key documentation locations (SharePoint, Teams, Confluence, etc.)

Cogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome and valued. We encourage applications from individuals of all backgrounds, identities, abilities, and experiences. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply
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