System Admin (CST)

IT System Admin
DETAILS
Location: TX / GA / TN / AL (primarily remote / supporting CST end-clients)
Position Type: 6M C2H
Hourly / Salary: to $100K
Travel: Occasional Travel to GA / TN / AL, 1-2x per quarter for a few days at a time, when hands-on support is necessary (complex network issues / hardware troubleshooting that cannot be remotely resolved, etc.)

JOB SUMMARY
Vaco is currently seeking a System Admin for a 3-6M C2H opportunity that is located in Dallas, TX.  The System Admin will build internal IT capabilities as the company moves away from reliance on an external MSP. The System Admin will deliver broad, hands-on support across the Microsoft ecosystem, including SharePoint, Teams, Azure, Entra ID, and InTune, while managing desktop troubleshooting, user provisioning, security alert response per SOPs, and ad hoc corporate requests. The System Admin is positioned as a key player in ensuring smooth transition and ongoing operational continuity while building internal IT capabilities and reducing reliance on external MSPs.  The System Admin will bridge technical execution and business support in a multi-brand, multi-time-zone environment, leveraging existing SOPs and Microsoft tools to maintain high service levels without heavy reliance on external providers.

• M365 / Cloud Support – IT Support Across MS Technologies | SharePoint / Teams / Azure / Entra ID
• Desktop Support / System Administration – Performing End-User Support / Admin Functions | Troubleshooting / User Provisioning / SharePoint Site Creation / Teams Administration
• Security / Incident Response – Managing Security Alerts / Executing Incident Response Procedures in Alignment with Established SOPs
• Cloud Applications / Identity Support – Supporting Cloud-Based Applications | Resolving Credential / Authentication Issues within MS Environments
• Ad Hoc Support / Analysis – Handling Corporate IT Requests | Cost Analysis / Project Support / Operational Tasks
• MSP Transition / Internalization – Supporting Transition from MSP to Internal IT Model | Ensuring Coverage / Continuity Across Time Zones and Brands

JOB REQUIREMENTS

• M365 Ecosystem Administration (hands-on expertise) – Entra ID / Azure / Teams / SharePoint / InTune / Security
• Entra ID (Azure AD) – Creating / Managing User Accounts / Security Groups / Password Resets / SSO / InTune Deployments / Conditional Access Policies (MFA)
• Teams Administration – Chat / Meetings / Shared Files / Teams Setup Support
• SharePoint Support – Site Creation / Basic Administration (Security / Permissions / End-User Setup)
• InTune Device Management / Application Deployment – Creating Dynamic Groups in Entra ID / Pushing Apps
• Networking Troubleshooting (basic level) – Connectivity Issues / IP Address Issues / DNS Problems / WiFi/Wireless Troubleshooting / VPN/Remote Access / Printer/Network Device Sharing / Basic Hardware Checks
• Security Principles / Incident Response – Handling Security Alerts / MFA | Common Threats / Secure Configuration Basics / Data Protection Awareness
• Desktop / Laptop Troubleshooting – Failing Hard Drive/SSD / Faulty RAM / Screen Issues / Connectivity with Peripherals, etc.
• Authentication Troubleshooting – SSO / Credential Issues / MS Environment Conflicts

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.