Jira Administrator with Atlassian Forge apps exp at Austin, TX (Onsite)

Jira Administrator with Atlassian Forge apps exp

Location: Austin, TX (Onsite)

Duration: 6+ Months

We need candidates with more hands-on development and scripting experience, particularly those who have developed and deployed Atlassian Forge apps in production environments

Job Description:

Key Responsibilities

Jira Platform Administration

• Manage and evolve Jira Cloud configurations (projects, workflows, schemes, permissions, automation rules)
• Ensure platform scalability, governance, and alignment with enterprise operating models

Workflow Design & Automation

• Design and implement end-to-end workflows aligned to intake, triage, delivery, and reporting
• Build advanced automations to reduce manual intervention and improve cycle time

Scripting & Integration

• Develop and maintain scripts using tools such as:
• ScriptRunner (Groovy)
• REST APIs (Jira, GitHub, ServiceNow, etc.)
• Enable integrations across toolchain (Jira GitHub, Jama, CRM, internal systems)

Agentic AI Enablement

• Design and implement AI-assisted workflows and decision agents, including:
• Intelligent triage assignment
• Automated work classification and routing
• Context-aware recommendations (priority, ownership, dependency mapping)
• Partner with AI teams to operationalize agent-based automation within Jira workflows

Required Qualifications

• 10+ years of experience as a Jira Administrator (Cloud preferred)

Deep expertise in:

• Workflow configuration, schemes, and permissions
• Jira Automation / Automation for Jira
• Strong scripting experience: Groovy (ScriptRunner), Python, or similar
• REST API integrations
• Experience with toolchain integrations (e.g., GitHub, CI/CD systems)
• Proven ability to manage multi-team / multi-org Jira environments

Preferred Qualifications

• Experience implementing AI-driven workflow automation

Familiarity with:

• Agentic AI concepts (autonomous agents, orchestration frameworks, LLM integration)
• Prompt engineering or AI workflow design

Exposure to:

• Large-scale software delivery environments (Agile / SAFe)
• Enterprise data models and taxonomy design