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Desktop Support Lead

Remote in Westchester, NY, US • Posted 9 hours ago • Updated 6 hours ago

Contract W2

12 Months

On-site

Depends on Experience

Career Soft Solutions Inc

Fitment

Dice Job Match Score™

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Job Details

Skills

Epic
Desktop Lead
ServiceNow

Summary

Job Title: Desktop Support Lead / Technician III

Location: NYC, NY

Duration: 6+ months

Senior hands-on technical resource responsible for advanced troubleshooting, escalation resolution, onsite coordination, and supporting junior desktop/deployment technicians.

Required

Windows 10/11 desktop/laptop support

Hardware break/fix and peripheral support

Active Directory, endpoint tools, imaging, software installs

Hospital or clinical environment experience

Ticket ownership from intake to resolution

Preferred differentiators

Epic workstation support

SCCM/Intune

ServiceNow

Zebra printers, scanners, WOWs/carts, badge readers

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91026514
Position Id: 9022962
Posted 9 hours ago

Company Info

About Career Soft Solutions Inc

Career Soft Solutions is a leading global provider of end-to-end, technology-enabled business solutions, including ERP, SCM, PLM, WMS, CRM, portal, e-commerce, application development, project services, e-learning, training, staffing and global sourcing solutions. Founded in New Jersey, Career Soft Solutions currently serves North America, Asia and wider operations worldwide. Career Soft Solutions enables mid-market enterprises, Fortune 1000 companies to drive business transformation and improve operating performance by adapting and implementing advanced technologies—carried out by proven, cross-industry, multi-platform experts that are dedicated to customer satisfaction. Career Soft Solutions delivers an integrated portfolio of solutions and services reflecting a broad range of technology and business practices.The result is to provide end-to-end comprehensive set of solutions and services that enable clients to focus on driving competitive advantage in their core business.

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