Jot Title: IT Site Lead & Systems Administrator
Job Id: 26-00264
Location: Austin, TX
Duration: 12 Months
Minimum Qualifications:
Minimum of 5 years of work experience providing front-line IT support or systems administration work
In-depth knowledge of Windows/Android, Apple ecosystem of products, including Macs, iPhones, and iPads
Advanced proficiency with standard IT productivity tools and systems (e.g., Microsoft 365, Google Workspace, Jamf, InTune, Okta, Zoom, Slack).
Strong knowledge of IT security best practices and compliance standards.
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Preferred Qualifications:
Relevant industry certifications such as ITIL or CompTIA are considered a valuable asset.
Excellent troubleshooting skills and the ability to thoroughly resolve issues across various systems supported at Rubrik
Excellent verbal and written communication skills that can work closely with both technical and management teams across the organization
Excellent customer service skills and the ability to be a self starter
Exposure to IT security best practices.
Experience with automation using no-code or low-code automation platforms such as Okta Workflows or Zapier