Job Description:
- Our client is seeking a hard-working professional individual with strong interpersonal communication, project management capabilities, and analytical and documentation skills to coordinate the maintenance and development of various application and infrastructure projects for the corporation.
- This individual will work with IT vendors, internal business and technical staff, and external subject matter experts to gather and document the business and system requirements and oversee the design, testing, and implementation efforts. This individual will facilitate the resolution of system issues, design and implement the solutions to approved system enhancements, and perform project Software Development Life Cycle (SDLC) management.
- All these duties must be accomplished in a cost-effective manner to help the corporation meet the full potential of its mission.
Responsibilities:
Work closely with the corporation s management team to understand the business, mission, goals, and objectives
Gain in-depth knowledge of the corporate functions, processes, operations, and IT environments, and learn how business applications are used to achieve the corporation s goals and objectives
Maintain system protocols by writing and updating procedures
Assist in determining the need for, and selection of, any outside resources or tools
Perform the following project responsibilities:
Clearly define the project objectives and scopes
Complete a project plan (i.e., project charter) and other management documents following project manager/PMI standards
Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions
Work with business stakeholders to understand priorities
Elicit business requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis
Evaluate information from multiple sources, reconcile conflicts, break down high-level information into detailed components, and differentiate user requests from their underlying true needs
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements, and deliver the following artifacts as required: construct and develop user stories, functional requirements (business requirements documents), use cases, GUI, system outputs (reports and correspondence), business rules and interface designs
Manage and monitor the intake of projects using JIRA and update ticket project status promptly
Drive and challenge business and technical teams on their assumptions of how they will successfully execute their plans
Effectively collaborate with developers and Subject Matter Experts (SMEs) to establish technical vision and analyze the tradeoffs between usability and performance needs
Oversee the development and implementation of system testing plans, scenarios, and scripts for enhancements and projects
Document the requirements, processes, workflows, and Standard Operating Procedures using Confluence or other relevant tools
Assist the IT department in smoke testing the applications and infrastructure after Change Management (patch updates, release updates)
Perform various other duties as assigned by the management of the corporation Requirements/Desired Skills:
Bachelor s degree in computer science, business, or other related fields
Advanced degrees/certifications are a big plus
PMI certification would be a huge plus
Certification in Agile or Scrum methodologies is highly desired
Must have at least three years of experience in business and systems analysis
Must have at least three years of project management experience
Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
Strong verbal and written communication skills with the ability to interact with a diverse group of executives, managers, subject matter experts, and vendors in a detail-oriented professional organization with extremely high standards
Must be able to work independently and with groups of various sizes
Must have the ability to learn and a strong desire to increase knowledge
Experience with systems engineering concepts is a huge plus
Experience with multiple project/SDLC methodologies desired (e.g., waterfall, Agile/Scrum) is highly desired
Experience working with Microsoft Teams Foundation Server (TFS) or similar project tracking software
Experience with test management software
Experience with web-based application projects
Experience with managing project teams from various vendors in dynamic office environments (on-premises and remote working)
Experience with relational database technologies including the ability to run complex SQL queries
Experience with User Acceptance Testing (UAT)
Effective people management to foster highly performing collaborative teams
Proven experience successfully managing and delivering Software as a Service (SaaS) projects, such as Salesforce implementations, is highly desired Other Attributes:
Ability to manage multiple projects or initiatives simultaneously
Maintain professional and technical knowledge by staying up to date/current on industry developments and standards through continuing professional education
Business-like communicator familiar with structured environments and deadlines
Ability to effectively present ideas in detail to a variety of audiences both verbally and in writing
Strong commitment to the highest ethical business practices
Environment: Our client s current IT landscape primarily includes .NET, SharePoint, Java, AS/400 with SQL Server, Postgres, DB2 database backends, and Salesforce suite of SaaS products. The following Project Management methodologies are adopted: Agile/Scrum (software development) and Waterfall (infrastructure projects).
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