Overview
Remote
Depends on Experience
Contract - Independent
Contract - W2
Contract - 1 Year(s)
No Travel Required
Skills
ServiceNow ITOM
DOD
Job Details
Job Title Senior ServiceNow Developer (DOD)
Location 100% Remote work
Duration 6+ Months Contract
Job Responsible:
- Discovery & CMDB: Building, troubleshooting, and optimizing Horizontal and Vertical Discovery patterns to ensure the CMDB is a complete, accurate source of truth (the CSDM Guru).
- Service Mapping: Creating and maintaining end-to-end Service Maps so we can instantly see the business impact of an outage.
- Event Management: Connecting all our monitoring tools, writing correlation rules, cutting down the alert noise, and automating fixes (AIOps).
- Platform Health: Running Health Scans and Instance Assessments to keep our ServiceNow instance running fast and clean. Using Performance Analytics (PA) to spot and fix trends.
- Infrastructure: Everything Mid Server setup, maintenance, and working with networking teams on port/firewall rules for Discovery.
- Integrations: Building API connections (REST/SOAP/JavaScript) to link ServiceNow with tools like Splunk, Azure, and our monitoring stack.
Requirements:
- Is an expert in ServiceNow ITOM (Discovery, Service Mapping, Event Management).
- Is fluent in JavaScript for custom development (probes, sensors, integrations).
- Understands network protocols (SNMP, SSH, WMI) and firewall essentials.
- ServiceNow Certs CSA, CAD and maybe a CIS- (ITOM area).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.