Hi,
PC Maintenance Tech I
Stone Mountain, Georgia - on site full time
Contract through the end of the year - could extend based on business needs
Under direct supervision, maintains, analyses, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Provides routine analysis and problem solving of network or PC software, hardware or peripherals. Contacts and coordinates with hardware or software vendors for service if necessary. Installs computer hardware, software and peripherals for new employees. Installs new software packages and upgrades. May control password assignment. May aid in the development of system documentation and procedure manuals as required. May facilitate and conduct training sessions for company employees in the operation of software/hardware systems.
Requires a high school diploma or an equivalent combination of education and experience.
A two-year degree or equivalent is preferred.
Excellent customer service skills required.
General knowledge of a wide variety of software, hardware and PC operating systems is preferred
