Job Title: Project Manager – Healthcare Payment Systems Implementation
Duration: 6+ Month Contract (Potential Extension Based on Performance and Business Need)
Location: Tri-State Area (Hybrid – Remote & Onsite Travel Required)
Position Overview:
We are seeking an experienced Project Manager to lead a large-scale healthcare payment systems implementation initiative across multiple healthcare facilities throughout the Tri-State area. This role will focus on deploying and implementing HealthPay24 payment devices and related payment workflows across hospitals, medical centers, and healthcare sites.
The ideal candidate will have a strong background in healthcare project management, implementation management, and stakeholder coordination. This position requires both strategic project oversight and hands-on execution, including site assessments, deployment coordination, stakeholder communication, and go-live support.
This is a hybrid position with approximately 70% remote work and 30% onsite travel. Candidates must reside within commuting distance of the Tri-State area and have access to a personal vehicle for travel between healthcare facilities.
Project Locations:
Travel may be required to various healthcare sites including:
- Eastern Mather Hospital
- Huntington, NY
- Suffolk County, NY
- New York City locations
- Westchester County locations
Mileage reimbursement will be provided. If overnight travel is required for project needs, hotel accommodations and per diem expenses will be covered.
Key Responsibilities:
Project Planning & Execution
- Lead end-to-end implementation projects from initiation through go-live.
- Develop and maintain project plans, schedules, timelines, and deliverables.
- Ensure projects are delivered on time, within scope, and within budget.
- Track project progress and provide regular status updates to leadership and stakeholders.
- Escalate risks, issues, and roadblocks as needed.
Site Assessments & Deployment Coordination
- Conduct onsite assessments to evaluate existing payment collection workflows and operational processes.
- Assess infrastructure and technical readiness at healthcare facilities.
- Document current-state environments and identify implementation requirements.
- Coordinate deployment activities across multiple locations.
Healthcare Payment Systems Implementation
- Manage implementation and deployment of HealthPay24 payment devices and payment solutions.
- Partner with IT teams to ensure successful installation, configuration, and activation of devices.
- Coordinate testing, deployment readiness, and go-live activities.
- Support standardization of payment collection processes across healthcare locations.
Stakeholder & Vendor Management
- Facilitate status meetings and project communications.
- Collaborate with healthcare operations, IT leadership, vendors, and business stakeholders.
- Manage vendor relationships and implementation deliverables.
- Ensure alignment between operational and technical teams throughout the project lifecycle.
Go-Live Support
- Serve as the primary onsite project lead during deployments and go-live events.
- Coordinate command center activities and issue resolution.
- Ensure smooth transitions and successful adoption of new payment technologies.
Required Qualifications
- Bachelor''s degree in Information Technology, Business Administration, Healthcare Administration, or a related field.
- Minimum of 5 years of Project Management experience.
- Minimum of 5 years of experience managing projects within the healthcare industry.
- Experience leading implementation, deployment, or technology rollout projects.
- Strong leadership, organizational, problem-solving, and communication skills.
- Experience managing project schedules, status reporting, escalations, and stakeholder communications.
- Ability to work independently in a fast-paced environment.
- Proficiency with Microsoft Office Suite (Excel, Word, Outlook).
- Valid driver''s license and access to a personal vehicle.
- Must be located within commuting distance of the Tri-State area.
Preferred Qualifications
- Healthcare IT implementation experience.
- Experience with healthcare payment systems, patient financial services, or revenue cycle operations.
- Familiarity with Revenue Cycle Management (RCM) processes.
- Experience supporting hospital, health system, or multi-site healthcare deployments.
- Prior experience with HealthPay24 implementations is a plus but not required.
Ideal Candidate Profile
The ideal candidate is a hands-on Healthcare Project Manager who has successfully led multi-site implementations and technology deployments within healthcare environments. They are comfortable conducting onsite assessments, coordinating with IT teams, managing stakeholder expectations, and driving projects through successful go-live execution across multiple healthcare facilities.
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