job summary:
About the Role
We are seeking a Senior Salesforce Administrator with strong Copado DevOps experience to support and evolve our Salesforce platform within the Utility and Energy industry. This role is critical to ensuring Salesforce reliably supports customer operations, field services, regulatory processes, and high?availability production environments.
The ideal candidate has deep Salesforce administration expertise, experience supporting regulated environments, and a strong understanding of release management and change control using Copado.
Key Responsibilities
Salesforce Administration (Utility-Focused)
Serve as a senior administrator for Salesforce supporting:
Energy programs, billing integrations, and service requests
Configure and maintain:
Flows, validation rules, approval processes, and automation
Custom and standard objects aligned to utility business processes (e.g., service points, work orders, assets, improvement, enhancement)
Page layouts, record types, Lightning apps, and mobile configurations
Manage users, roles, profiles, permission sets, and security aligned with segregation of duties and compliance requirements
Monitor org health, data volumes, integrations, and system performance
Troubleshoot production issues, bugs, enhancement impacting service, outages, or field operations
Copado & Release Management
Administer and manage Copado DevOps across multiple Salesforce environments
Execute and coordinate deployments across:
Developer sandboxes
Integration / QA
UAT
Production
Enforce Copado best practices including:
Branching strategies
Promotion paths
User story lifecycle management
Collaborate with developers and QA to resolve deployment conflicts, regression issues, and environment inconsistencies
Support scheduled releases and emergency hotfixes, Enhancement in support of operational continuity
Utility Operations & Compliance
Support Salesforce solutions used in:
Customer account management
Energy efficiency or renewable programs
Regulatory and audit requirements
Data security, access controls, and change management policies
Maintain documentation for releases, configuration changes, and compliance reviews
Collaboration & Leadership
Act as a trusted technical partner to:
Business stakeholders
IT leadership
Developers and system integrators
Translate utility business requirements into scalable Salesforce solutions
Mentor junior administrators and promote platform best practices
Participate in Agile ceremonies including sprint planning, backlog refinement, and retrospectives
Required Qualifications
8+ years of hands-on Salesforce Administration experience
5+ years Strong experience administering and deploying with Copado DevOps
Advanced experience with Salesforce Flows and declarative automation
Experience supporting large, complex, or regulated Salesforce environments
Solid understanding of Salesforce security, sharing, and data model design
Experience working in Agile / Scrum delivery models
Excellent communication, documentation, and problem-solving skills
Salesforce Administrator Certification (ADM 201)
Salesforce Advanced Administrator Certification
Copado Fundamentals or Advanced Certification
Experience in utility, energy, or regulated industries
Basic understanding of Salesforce development concepts (Apex, metadata, source control)
location: Telecommute
job type: Contract
salary: $65 - 67 per hour
work hours: 9am to 5pm
education: Bachelors
responsibilities:
About the Role
We are seeking a Senior Salesforce Administrator with strong Copado DevOps experience to support and evolve our Salesforce platform within the Utility and Energy industry. This role is critical to ensuring Salesforce reliably supports customer operations, field services, regulatory processes, and high?availability production environments.
The ideal candidate has deep Salesforce administration expertise, experience supporting regulated environments, and a strong understanding of release management and change control using Copado.
Key Responsibilities
Salesforce Administration (Utility-Focused)
- Serve as a senior administrator for Salesforce supporting:
- Energy programs, billing integrations, and service requests
- Configure and maintain:
- Flows, validation rules, approval processes, and automation
- Custom and standard objects aligned to utility business processes (e.g., service points, work orders, assets, improvement, enhancement)
- Page layouts, record types, Lightning apps, and mobile configurations
- Manage users, roles, profiles, permission sets, and security aligned with segregation of duties and compliance requirements
- Monitor org health, data volumes, integrations, and system performance
- Troubleshoot production issues, bugs, enhancement impacting service, outages, or field operations
Copado & Release Management
- Administer and manage Copado DevOps across multiple Salesforce environments
- Execute and coordinate deployments across:
- Developer sandboxes
- Integration / QA
- UAT
- Production
- Enforce Copado best practices including:
- Branching strategies
- Promotion paths
- User story lifecycle management
- Collaborate with developers and QA to resolve deployment conflicts, regression issues, and environment inconsistencies
- Support scheduled releases and emergency hotfixes, Enhancement in support of operational continuity
Utility Operations & Compliance
- Support Salesforce solutions used in:
- Customer account management
- Energy efficiency or renewable programs
- Regulatory and audit requirements
- Data security, access controls, and change management policies
- Maintain documentation for releases, configuration changes, and compliance reviews
Collaboration & Leadership
- Act as a trusted technical partner to:
- Business stakeholders
- IT leadership
- Developers and system integrators
- Translate utility business requirements into scalable Salesforce solutions
- Mentor junior administrators and promote platform best practices
- Participate in Agile ceremonies including sprint planning, backlog refinement, and retrospectives
qualifications:
Required Qualifications
8+ years of hands-on Salesforce Administration experience
5+ years Strong experience administering and deploying with Copado DevOps
Advanced experience with Salesforce Flows and declarative automation
Experience supporting large, complex, or regulated Salesforce environments
Solid understanding of Salesforce security, sharing, and data model design
Experience working in Agile / Scrum delivery models
Excellent communication, documentation, and problem-solving skills
Salesforce Administrator Certification (ADM 201)
Salesforce Advanced Administrator Certification
Copado Fundamentals or Advanced Certification
Experience in utility, energy, or regulated industries
Basic understanding of Salesforce development concepts (Apex, metadata, source control)
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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