Program Manager
The Dignify Solutions, LLC
Dice Job Match Score™
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Job Details
Skills
- LEAN SIX SIGMA
- SIX SIGMA
- LEAN
- BLACK BELT
- CHANGE MANAGEMENT
- ORGANIZATIONAL CHANGE MANAGEMENT
Summary
- Work closely and collaboratively with the department's leadership team to develop, track/monitor, and implement transformational initiatives
- Identify areas for IT process improvement and develop strategies to address them while also resolving operational bottlenecks as they arise.
- Spearhead efforts to improve the operational efficiency of the department, including formalizing and streamlining procedures and business processes. Conduct process reviews, SOP reviews, risk profiles, and SLAS to help identify risk and opportunities across core business processes
- Assist in the due diligence, and operational reviews in the departments and formulate recommendations on process improvement initiatives Prepare and present business cases, findings, benefits and recommendations in various formats and at various levels regarding business units in need of transformation or BPM
- Compile and track departmental priorities, assist department staff in developing work plans, monitor and report on key initiatives, and escalate issues to leadership as appropriate.
- Additionally, the candidate should be able to demonstrate a history of hands-on involvement in large programs involving IT project work.
- Assist with the design and implementation of disciplined score cards in areas needing including productivity, service levels, quality, risk levels, and transaction costs
- Change management experience
- MBA preferred Minimum 10 years of business experience
- LEAN certification / Six Sigma training or comparable required. Professional communication skills and proven leadership capabilities.
- Demonstrated analytical capabilities and quantitative skills.
- Demonstrated ability to work collaboratively with a wide variety of stakeholders across all levels of a large organization.
- Experience with project management and work plan development.
- Excellent written, verbal, and digital communication skills, as well as interpersonal skills.
- Demonstrated ability to work in a high-profile, high-pressure environment effectively.
- Excellent organizational, facilitation, and presentation skills.
- Highly proficient in Microsoft Excel, Word, PowerPoint, Project and Visio. Prior experience with translating business needs to functional requirement specifications for technology.
- Prior experience in government agency is a plus.
- Additional Skills and Information: AI Prompting and Agent creation experience
- Dice Id: 91139083
- Position Id: 26-00633
- Posted 1 hour ago
Company Info
About The Dignify Solutions, LLC
The Dignify Solutions with Global Capabilities and Local Excellence – has combined experience of 30 +years in Client Services/ Engagement/ Relationship/ Partnership, Sales/ Account Management, Service Delivery, Recruiting, Staffing and Talent Acquisition for the whole gamut of skillsets in Information Technology (Digital Transformation, Artificial Intelligence, Machine Learning and other business domains).
The Dignify is dedicated to meeting the needs of two types of customers: our Clients and our Consultants. We ensure that our clients receive Top Talent while also allowing our consultants to accomplish their Professional Goals.
The Dignify honors & prioritizes the Philosophy of Client Centricity and Delivery Excellence. The Dignify has dedicated Sales and Delivery Teams with each client, to make sure our standards and yours are being met. From Banking and Financial Services, Manufacturing and Retail, Energy and Utilities, Communication and Media, Technology and Telecom Services and beyond, our goal is to maintain a High Quality, Customer-Focused Engagement Model.
We are driven by three core principles in changing Staff Augmentation for the better: Cost, Quality, and Responsiveness. Whatever your need – be it a single resource or a whole team, we will find you the right talent in a timely and cost-effective manner.
The Dignify offers the Best Skilled Potential Talent, Services and Solutions to help our clients, accomplish their goals. As Market Intelligence Leaders, we provide insight into industry factors that will give you the competitive advantage you need to stay a step ahead of others in your space.
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