Cloud Infrastructure Service Delivery Manager with AWS
Zenox Global, LLC
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Job Details
Skills
- AWS Cloud
- Infrastructure Support
- Service Delivery Manager
Summary
Location: NY/Remote
Job description
Job Role: Service Delivery Manager with AWS Infrastructure Support
Job Location: Remote
Experience 10 years in IT Infrastructure Services with at least 5 years managing AWS Cloud Operations and Managed Services engagements.
The role focuses on programme governance service delivery excellence customer management and cloud operations leadership.
Key Responsibilities
Own end to end delivery of AWS Infrastructure Managed Services.
Manage SLAs KPIs service reporting governance reviews and customer escalations.
Lead Incident Problem Change and Major Incident Management processes.
Oversee AWS Infrastructure Operations including EC2 VPC IAM RDS EKSECS CloudWatch S3 Backup and Security services.
Drive automation cloud optimisation FinOps and continuous service improvement initiatives.
Manage customer relationships delivery teams budgets risks and contractual commitments.
Ensure security compliance and audit readiness across AWS environments
Required Technical Skills
AWS Cloud Operations Infrastructure Support.
AWS Networking Security Backup DR.
Linux Windows Administration.
ITIL Service Management.
ServiceNow.
Cloud Cost Optimisation FinOps.
Automation Terraform CloudFormation Ansible.
Stakeholder Vendor Management.
Key Certifications
AWS Certified Solutions Architect Professional.
AWS Certified SysOps Administrator Associate.
ITIL Foundation v4.
Preferred
AWS Certified Security Specialty.
AWS Certified Advanced Networking Specialty.
PMP Project Management Professional
or
PRINCE 2 Practitioner
Skills
Mandatory Skills : AWS Cloud Architecture
Good to Have Skills : AWS Automation Services, AWS CloudFormation
- Dice Id: 91165942
- Position Id: 9061624
- Posted 13 hours ago
Company Info
Established in 2020, Zenox Global embarked on a mission to redefine staffing solutions. From our inception, we recognized the evolving needs of businesses and the workforce, driven by a commitment to innovation and excellence.
In our early days, we focused on building a robust network of talent and establishing strong relationships with clients across various industries. By understanding the unique challenges each sector faced, we tailored our approach to deliver customized staffing solutions that aligned with our clients' strategic goals.
In 2021, we expanded our services to include specialized recruitment sectors, allowing us to cater to a broader range of client needs. Our commitment to diversity and inclusion became a cornerstone of our strategy, ensuring that we provided opportunities for all candidates while enhancing the talent pool available to our clients.
As we progressed into 2023, the foundation we built allowed us to thrive in a competitive market. Our reputation for delivering high-quality candidates promptly made us the go-to staffing solution for numerous organizations. We invested in technology, utilizing advanced tools for candidate sourcing and management, which streamlined our operations and improved efficiency.
Now, as we look forward to the future, Zenox Global continues to embrace innovation and remain ahead of industry trends. Our journey is not just about providing staffing solutions; it is about forging lasting partnerships and creating a positive impact on the workforce landscape. We remain dedicated to supporting our clients and candidates as we navigate the ever-changing world of employment together.
With each milestone, we strengthen our resolve to be at the forefront of staffing solutions, ensuring that we are not only meeting today’s needs but also anticipating tomorrow's challenges.
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