Engage with Product Managers to intimately understand and support documenting product requirements.
Partner with Product Managers to improve the ability to estimate the size and scope of new product and service offerings being proposed.
Assist in documenting cross-functional business requirements and develop user stories.
Define and standardize processes and playbooks for Product Managers to improve time to define product options regarding key decision points in the process.
Build consensus from cross-functional leads on business requirements.
Capture the tactical and strategic product goals that provide traceability through the organization and are mapped to metrics
Define the set of strategic, core and support processes that transcend functional and organizational boundaries; identify and describe external entities such as customers, suppliers, and external systems that interact with the business; and describe which people, resources, and controls are involved in the processes.
Partner with QA team to leverage automation for items such as regression testing to improve overall quality when projects are ready for UAT.
Work with business partners and product managers to define test scenarios for UAT.
Manage UAT execution, coordinate between business testers and IT development teams.
Document test results and ensure timely execution and sign-off of test scenarios
5-7+ years of relevant work experience as a Business Analyst or a Business Systems Analyst or a product owner
Experience with process documentation, automation and digital transformations impacting Partners, Channels and distributors
Experience modeling business processes using a variety of tools and techniques
Demonstrated working knowledge of systems supporting high technology business processes for Partners/Channels/Distributors like Partner Onboarding, Deal Registration, Partner Programs etc.,
Expert in writing User Stories, converting business requirements to User Stories for development.
The ability to act as liaison conveying information needs of the business to IT and data constraints to the business; applies equal conveyance regarding business strategy and IT strategy, business processes and workflow automation, business initiatives and IT initiatives, and benefit realization and service delivery
Experience with Confluence and JIRA is highly desired
Prior experience with Salesforce, Steelbrick CPQ, & Salesforce PRM desired
Ability to recognize structural issues within an organization, functional inter-dependencies, and cross-silo redundancies
Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations
A broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes, and enabling technologies .
Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus
Good working knowledge of Google Suite of Productivity Tools.
PMP, SCRUM certifications desired
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