Education: Bachelor's Degree in a field of study related to technology or finance. Work experience can substitute on a year for year basis for the degree.
Certifications:
1. Certification in business analysis (e.g., CBAP, PMI-PBA).
2. Certification in, project management.
Required Experience:
1. Ability to effectively communicate with both technical and business resources and translate business needs into effective D&A specifications (Proficiency level - 5)
3. Excellent relationship management skills, including building relationships and trust through active listening, demonstrated interest in business challenges, and time spent assisting colleagues. (Proficiency level – 5)
4. Ability to facilitate and host sessions to elicit ideas from business colleagues, understand their challenges, and
5. encourage group participation. (Proficiency level – 5)
6. Ability to think creatively, frame new concepts that inspire new D&A use cases, and brainstorm with colleagues about future solutions and services. (Proficiency level – 4)
7. Ability to influence and engage others through storytelling, persuasive ideas, and thoughtful narratives that support the department’s mission. (Proficiency level – 4)
8. Ability to navigate and understand the needs of multiple stakeholders. (Proficiency level - 4)
9. Excellent oral (presenting and public speaking) and written (documentation, briefing reports, correspondence, PowerPoint presentations, etc.) communication skills. (Proficiency level - 4)
10. Ability to conduct research into data & analytics issues and products. (Proficiency level - 3)
11. Ability to work on multiple projects as a project team member, occasionally as a project leader. (Proficiency level - 3)
12. Familiarity with environmental science, water quality, or related fields
13. Experience with data and analytics work, data governance, and data literacy.
14. Familiarity with business case development.
15. Familiarity with design UX/design.
Responsibilities:
1. During the inspiration phase, collaborate with business colleagues and D&A team members to understand
2. data needs and identify the valuable D&A use cases. Translate high level requirements into functional
3. specifications and manage changes to such specifications.
4. During the ideation phase, brainstorm with business colleagues to identify costs and benefits of the use case.
5. Brainstorm with the D&A team on developing the prototype and minimum viable product (MVP). Also, help identify and explore potential data sources for the solution.
6. During the implementation phase, assist with the adoption of the D&A service or product by coordinating with business colleagues on documentation, training, data literacy, and change management.
7. During the post-implementation phase, support and coordinate with business colleagues to track progress and adoption, document value added, and share success stories with the D&A team and the department.
8. Mentor the D&A team to better understand business practices and needs.
9. Educate and coach business colleagues to better understand D&A practices.
10. Build trust in departmental data by assisting in the improvement of data quality.
11. Understand business change needs, assessing the business impact of those changes, capturing, analyzing, and documenting requirements and supporting the communication and delivery of requirements with relevant stakeholders.
12. Identify any requirements for new methods of data collection. For each new component identified, create and
13. update analysis documentation to include wireframes, process maps, business data definitions and business rules.
14. Lead requirements definitions meetings with business colleagues.
15. Facilitate joint application design (JAD) sessions with the D&A team to define the solution.
16. Facilitate the negotiation of requirements amongst multiple stakeholders.
17. Analyze information gathered about business needs and develop solutions or alternative methods of
18. proceeding. Create Visio process maps, requirements traceability matrices, use cases and other business
19. analysis documentation appropriate to the specifically assigned project needs.
20. Create, analyze, and validate detailed functional and non-functional specifications.
21. Support multiple complex business processes.
22. Assist in the business process redesign and documentation as needed.
23. Coordinate with D&A team members on delivery of elements of systems design, including data migration
rules, business rules, wireframes, or other detailed deliverables.
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