Salesforce Solution Architect role in NY but Remote

Hi,

We have Salesforce solution Architect with direct client, Please let me know if you would be interested, fully Remote no travel.

Solution Architecture & Design

• Own and govern the Salesforce CRM architecture, including platform boundaries, customization strategy, integration standards, and scalability guardrails
• Define the target-state architecture and oversee implementation of Salesforce Agentforce solutions
• Translate complex business workflows into scalable, secure, and maintainable Salesforce technical solutions.
• Design and implement intelligent agent systems tailored for Enrollment, Placement, Application, and Student Success teams

Collaboration & Governance

• Act as the technical lead for coordination with SI and Salesforce, ensuring solution integrity, timely sign-offs, and delivery alignment throughout the entire project lifecycle.
• Guide sprint demos, participate in gap analysis reviews, and validate user stories and change requests throughout the project lifecycle.
• Ensure compliance with enterprise architecture, data privacy, and internal coding/configuration standards.

Team Leadership & Enablement

• Provide technical leadership and mentorship to internal Salesforce admins, developers, and analysts.
• Lead technical workshops, architecture reviews, and training sessions for internal teams and stakeholders.
• Support training design and delivery in partnership with change management and end-user enablement teams.

Things That Should Be In Your Background:

• 15+ years in enterprise CRM platforms, with 8-10+ years operating as a Salesforce Technical / Solution Architect in large-scale environments.
• Demonstrated ownership of Salesforce architecture decisions across multiple teams or programs (not limited to a single project or pod).
• Hands-on architectural experience with Salesforce Service Cloud and production-grade Agentforce or advanced Service Cloud implementations.
• Deep technical understanding of Omni-Channel routing, Einstein Bots, Voice, Service Cloud Voice or other IVR CTI integrations, and Live Chat.
• Strong expertise and experience on integration patterns in Apex, Lightning Web Components (LWC), Salesforce APIs, and automation using Flow.
• Proven experience designing and integrating with third-party systems (CTI, chatbots, LMS, etc.).
• Familiarity with Salesforce data security models, permission sets, and role hierarchies.
• Salesforce Application Architect or System Architect certification required.

Regards

Rajneesh bhardwaj

Iris Software Inc