Job Description:
***Crop to Crop resumes are accepted
Location Requirement: The primary work location will be 701 W. 51st Street, Austin, Texas 78751.
Position is currently remote; however, it may change in the future if contractor is required to report to the office for certain days of the week.
Please do not submit candidates who are currently out of state and are planning to move to Texas. Candidates must already reside in Texas.
Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
Additional job details and special considerations
This position reports directly to the Director of the Office of Aging Services Coordination. The individual performs highly complex (senior-level) business analysis work involving: creating and executing a plan for secret shoppers to interact with the NWD system to identify strengths and gaps in receiving an appropriate referral for LTSS; working closely with business stakeholders to elicit, document, and analyze business requirements and user needs for an interoperable system of referrals between doors ; reviewing and assessing existing business processes to identify trends, issues, and opportunities for improvement; and assessing potential solutions and making recommendations to improve the quality of IT solutions to meet business needs. Additionally, the position performs a liaison function connecting program areas, internal and external stakeholders, subject matter experts, and the IT department to identify stakeholder and end user business requirements and to coordinate the automation of new or improved existing IT systems to improve business operations.
The successful candidate will have strong analytical and problem-solving skills and excellent communication and interpersonal abilities. Additionally, experience with government regulations and processes is preferred.
Required Skills:
- Skilled in eliciting business and technical requirements
- Skilled in communicating complex design and technical issues, as well as writing business cases and planning documents
- Skilled in effective verbal and written communication and presentation skills
- Skilled in gathering input, formulating a plan, and carrying it to fruition
- Skilled in providing exceptional follow-through and customer-service
Desired Skills:
- Experience with government regulations and processes
Never miss an opportunity! Create an alert based on the job you applied for.