Content Strategist

Wilmington, DE, US • Posted 18 days ago • Updated 18 days ago

Contract W2

Contract Corp To Corp

On-site

$55 - $60/hr

Fitment

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Job Details

Skills

UX Designer
Strategist

Summary

Job Responsibilities

Collaborate with product, technology, design and research partners to create a scalable strategy for simple, elegant solutions to complex user problems
Build and nurture relationships across the Operations and Collections team and beyond, to advance implementation of successful content strategies
Identify opportunities for research activities (user interviews, surveys, focus groups, usability studies, etc.) and leverage findings to optimize product design and development
Leverage user insights and data to develop end-to-end content strategy for customer-centric digital experiences
Partner with designers to create user experience (UX) artifacts for web, mobile and omni-channel experiences (e.g., journey maps, conceptual models, user flows, wireframes, high-fidelity prototypes)
Plan, write and shape digital content (User interface (UI), product education, naming conventions, navigation, etc.
Share work across the organization through design reviews, product reviews and more

Required Qualifications, Capabilities, and Skills

Bachelor s Degree
Minimum of 5 years experience conceiving and applying content strategy across digital channels and platforms (web, mobile, email, social media, etc.)
Experience working with brand standards
Proactive, solution-oriented mindset with strong attention to detail
Record of success creating content for complex end-to-end experiences in alignment with customer needs and business goals
Demonstrated ability to successfully manage multiple priorities, follow schedules and meet deadlines
Strong presentation skills and experience sharing strategic rationale with partners, senior leaders and stakeholder

Preferred Qualifications, Capabilities, and Skills

Experience with user experience (UX) Writing is a plus
Excellent written and verbal communication skills
Thorough knowledge of English language, AP Style, grammar, spelling, punctuation and usage
Experience writing for financial services, collections or customer service

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10441603
Position Id: 8886048
Posted 18 days ago

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