Senior AI Ops Engineer / Gen AI Engineer with Google Cloud Platform and CCAI

Hybrid in East Hartford, CT, US • Posted 1 day ago • Updated 7 hours ago

Contract W2

Contract Independent

Contract Corp To Corp

No Travel Required

Hybrid

Depends on Experience

Fitment

Dice Job Match Score™

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Job Details

Skills

Artificial Intelligence
Generative Artificial Intelligence (AI)
Google Cloud
Google Cloud Platform
Vertex
Dialogflow CX
CCAI

Summary

Role: Senior AI Ops Engineer / Gen AI Engineer

Location: Hartford, CT or Minneapolis, MN (Hybrid)

Required Skills:

Experience with Google Cloud Platform (Google Cloud Platform) and Contact Center AI (CCAI).
Deploy and manage Google Cloud CCAI solutions including Dialogflow CX virtual agents and Agent Assist.
Experienced in GenAI, LLM Operations & Conversational AI Operations.
Hands-on experience with Dialogflow CX.
Experience working with Generative AI / LLM applications.
Proficiency in Python or Node.js.
Experience with REST APIs and webhook integrations.
Familiarity with monitoring, logging, and AI performance analytics.

Preferred Qualifications:

Experience with Vertex AI and RAG architectures.
Familiarity with LangChain, LlamaIndex, or vector databases.
Experience integrating with contact center platforms (Genesys, Five9, Cisco).
Google Cloud certifications (Cloud Engineer or ML Engineer).

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90838445
Position Id: 8920385
Posted 1 day ago

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