Social Security Specialist

• Works as professional staff within the Client''s Central Eligibility Unit performing multiple Social Security Unit tasks

The essential functions of this role are as follows: 

• It may require interaction with Family Case Managers, supervisors, and Local Office Directors to request and clarify information when making determinations. 
• The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. 

Other duties, responsibilities and activities may change or be assigned at any time.  

• Submit SSI applications
• Submit CDR applications
• Submit Recon applications
• Data entry on social security forms
• Complete social security accounting reports
• Scan social security mail
• Customer service calls to SSA and DDB to relay basic placement information
• Email template SSI referral requests to FCMs, and forward received referrals to supervisor
• Manage SSI referral follow ups, sending emails for unreceived requests
• Mail school and medical records requests for hearings
• Manage follow-ups for hearings records requests
• Submit SSN email requests to SSA
• Post-refund case research for additional benefit checks received in error
• Respond in writing to SSA address and check notices
• Monthly check audits to look for SSA payment coding errors
• Mail outgoing social security correspondence
• Social security overpayment notice review for accuracy

Skills Required:

• High school Diploma Required
• Prior experience in a position with strong data entry skills. Required 4 Years
• Working knowledge of Microsoft Word, Outlook, PowerPoint and Excel Required 4 Years
• Effective written and verbal communication skills. Required
• Attention to detail and proofreading skills. Required
• Organizational skills with the ability to prioritize tasks effectively and multitask Required
• Previous experience in a position that demanded a high level of confidentiality. Highly desired
• Working knowledge of MaGIK and/or KidTracks Desired
• Knowledge of federal and state regulations related to child services and adoption eligibility. Desired
• Prior experience with accounting and auditing. Desired
• Prior experience with the social security prgram. Desired
• Prior experience with benefits coordination. Desired