IT Business Systems Analyst

Introduction:

This position entails working directly with business users to understand their objectives, gather requirements, and document them into clear specifications. The IT Business Systems Analyst will collaborate with technical developers to define user stories, functional requirements, and business goals related to web applications. Additionally, they will propose and design technical web applications to meet business needs and enhance website functionality.

Responsibilities:

• Work with business users to understand objectives, gather requirements, and document them.
• Define and document user stories, functional requirements, and business goals related to web applications.
• Enhance website functionality, user experience, and overall performance.
• Design technical web applications, including website structure, features, and user flows.
• Act as a liaison between developers, business users, and vendors to analyze and design new systems functionality.
• Research, analyze, and communicate existing business processes to business users.
• Create and execute detailed system test cases to validate requirements.
• Create and maintain system and training documentation.
• Provide IT production support to business end users.

Requirements:

Minimum Qualifications: Post high school coursework, training, or experience in business process analysis and system requirements.

Preferred Qualifications:

• Associate or bachelor's degree in Information Systems, Information Technology, Business, Computer Science, or related field.
• 5+ years of experience as a business/solutions analyst.
• Experience in full-scale web design and development.
• Understanding of Software Development Life Cycle (SDLC) methodologies.
• Knowledge of Clarity, Workfront, and JIRA.
• Proficiency with Microsoft Office (Outlook, Word, Excel, Visio, SharePoint).

Additional Job Description:

Knowledge, Skills, Abilities:

• Strong interpersonal and analytical skills.
• Ability to communicate technical information to non-technical audiences.
• Strong verbal/written communication and presentation skills.
• Experience working with business and technical staff to determine technical solutions.
• Effective communication with internal and external clients, peers, and management.
• Self-motivated with the ability to work independently.
• Strong organization, planning, problem-solving, and decision-making skills.
• Ability to multitask and work in a fast-paced team environment.
• Ability to work with minimal supervision and meet deadlines.