WMS Analyst Business Systems IT

Job Summary

Office Location: Northbrook, IL
Hybrid Schedule: 3 days in office, 2 days remote weekly
Travel: 5 - 20% of the year - domestic

JOB SUMMARY
We are seeking a high-performing WMS Business Systems Analyst to support and enhance our Warehouse Management platform. This role partners closely with Distribution Operations, IT Development, and Integration teams to drive configuration, optimization, and continuous improvement of our WMS environment.

The ideal candidate has hands-on experience configuring and supporting a Tier-1 WMS platform, preferably Manhattan (MAWM or WMOS), and understands warehouse operations at a process level - not just at a system level.

Job Description

MAJOR RESPONSIBILITIES

Lead requirements gathering sessions with Distribution Operations and document detailed functional requirements, process flows, and system impacts.

Translate operational requirements into WMS configuration and functional design specifications, particularly within core WMS modules (receiving, inventory control, replenishment, picking, packing, shipping).

Perform advanced WMS configuration, testing, and troubleshooting in partnership with development and integration teams.

Analyze production issues, identify root causes (process vs system vs integration), and drive resolution.

Support integrations between WMS and external systems (ERP such as SAP, TMS, automation systems, parcel, etc.).

Participate in implementation activities including prototyping, SIT/UAT coordination, cutover planning, and hypercare support.

Develop and analyze operational metrics, reports, and dashboards using SQL or BI tools to identify system and process optimization opportunities.

Act as a liaison between warehouse operations and IT, ensuring alignment between system capabilities and business needs.

Support continuous improvement initiatives across multiple distribution centers.

MINIMUM JOB REQUIREMENTS

Education - Bachelor's degree in Business, Supply Chain, Information Systems, or related field (or equivalent experience).

Work Experience

2+ years of experience as a Business Systems Analyst or WMS Analyst.

1 year of hands-on experience supporting or configuring a Tier-1 WMS platform.

Travel Requirements:

5% - 20% Travel over the course of a year within the US

KNOWLEDGE / SKILLS / ABILITIES

Strong understanding of warehouse operations including receiving, inventory management, wave planning, picking strategies, packing, and shipping.

Experience configuring WMS business rules, workflows, and system parameters.

Ability to write detailed functional specifications and test scenarios.

Working knowledge of SQL and relational databases to analyze data and troubleshoot issues.

Familiarity with REST/SOAP integrations and API-based system interactions.

Experience working in structured project delivery environments (Agile or Waterfall).

Strong problem-solving ability with demonstrated ownership of system outcomes.

Ability to work independently while managing multiple priorities.

Strong communication skills with both technical and operational stakeholders.

PREFERRED QUALIFICATIONS

Experience with Manhattan Active Warehouse Management or Manhattan WMOS

Experience supporting WMS implementations or large-scale upgrades

Experience with warehouse automation integrations (conveyor, AS/RS, robotics)

Experience with BI tools such as Tableau or Power BI

Experience in high-volume or multi-DC distribution environments

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$92,000.00 - $138,000.00 Annual

The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.