L3 Data Center Infrastructure Technician/Remote

Job Title: L3 Data Center Infrastructure Technician

Location: Remote
 

Job Summary

We are seeking an experienced L3 Data Center Infrastructure Technician to support and maintain critical data center infrastructure. The candidate will be responsible for advanced troubleshooting, hardware installations, and ensuring high availability of data center systems. This role requires strong expertise in server hardware, networking components, and enterprise infrastructure environments.

Key Responsibilities

• Install, configure, and maintain data center hardware, including servers, storage systems, and network equipment.

• Perform rack and stack, cabling, and hardware upgrades within the data center environment.

• Provide L3 level technical support for infrastructure incidents and escalations.

• Troubleshoot complex hardware, connectivity, and performance issues.

• Manage and monitor power, cooling, and environmental systems in the data center.

• Support deployment of infrastructure for new projects and expansions.

• Maintain accurate documentation of hardware assets, configurations, and procedures.

• Coordinate with network, systems, and security teams for infrastructure changes and maintenance activities.

• Ensure compliance with data center standards, safety policies, and operational procedures.

• Participate in on-call rotation and support emergency troubleshooting when required.

Required Skills & Qualifications

• 5–8+ years of experience working in Data Center Operations or Infrastructure Support.

• Strong knowledge of server hardware (Dell, HPE, Cisco, etc.) and enterprise storage systems.

• Experience with network cabling, fiber optics, patch panels, and switch connectivity.

• Hands-on experience with hardware diagnostics and troubleshooting.

• Knowledge of Linux and Windows server environments.

• Experience with monitoring and ticketing tools.

• Understanding of data center power, cooling, and redundancy systems.

• Ability to work in a 24/7 data center environment.

Preferred Qualifications

• Experience with virtualization platforms such as VMware vSphere or Microsoft Hyper-V.

• Familiarity with cloud-connected infrastructure environments.

• Certifications such as CompTIA Server+, Network+, or vendor certifications.

• Experience with infrastructure automation tools.