Hi,
Greetings from DIA SOFTWARE SOLUTIONS LLC!
We reaching out about an exciting Direct client opportunity with one of our clients. Please review the requirements and let me know if you are interested in this position?
Direct client Req:: Need Sr Data Analyst ,Remote, VA
PLEASE SEND THE RESUMES TO SKUMAR AT DIASOFTWARESOLUTIONS DOT COM !
Job Description:
ABOUT THE ROLE
This engagement focuses on converting the BugTrack issuemanagement Excel extract into a comprehensive, interactive Power BI dashboard for leadership visibility and operational decisionmaking. The consultant will collaborate with the business, HIT, IT, and operational teams to define reporting requirements and translate them into a scalable data model and intuitive visualizations. Metrics will include (but are not limited to) total tickets opened/closed, aging of open tickets, ticket type and category distribution, priority trends, facilitylevel insights, EPMOrelated tickets, and a dedicated AVATAR ticket dashboard (opened, closed, maintenance). The consultant will build automated refresh processes, apply dataquality checks, and deliver a polished dashboard ready for leadership review. The resource may also be engaged in other Power BI work related to DBHDS as it arises if time in needed.
Key Tasks
- Conduct requirements workshops with the business, HIT, IT, and operational stakeholders
- Review and validate the BugTrack Excel extract structure
- Build a Power BI data model optimized for large datasets
- Develop visualizations for ticket volume, aging, type, category, priority, facility, and AVATAR metrics
- Create filters, drilldowns, and rolebased views
- Establish refresh logic and dataquality validation steps
- Iterate with stakeholders to refine usability and accuracy
- Mentor and train DBHDS identified SMEs for long-term maintenance
- Create and develop documentation supporting the dashboards
Deliverables
- Requirements document and dashboard mockups
- Power BI data model and transformation scripts
- Fully developed BugTrack dashboard with leadershipready visuals
- Documentation for refresh processes and data definitions
- Knowledgetransfer session with internal staff
Milestones
- Week 1-3: Requirements gathering & data review
- Week 4-8: Data modeling & initial dashboard build
- Week 9-10: Stakeholder review & refinement
- Week 11-12: Final dashboard delivery & documentation
Fill the above skills in the below box and have consultant to complete
SKILLS MATRIX
Skill | Required | Amount of Experience | Experience |
Power BI & Data Modeling Expertise | Required | | |
Analytics & Data Interpretation | Required | | |
Stakeholder Engagement & Requirements Gathering | Required | | |
Technical & Tooling Skills | Required | | |
Training & Knowledge Transfer | Required | | |
Project & Delivery Skills | Required | | |
Experience with EHR systems (Cerner/Oracle Millennium, AVATAR) | Nice To Have | | |
Background in operational reporting | Nice To Have | | |
IT service management analytics | Nice To Have | | |
DIA SOFTWARE SOLUTIONS LLC.
Austin, TX 78727| Direct:
DIA SOFTWARE SOLUTIONS is an Affirmative Action/Equal Opportunity Employer that supports workplace diversity. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, gender identity, or genetic information. All Dia soft staff must be able to demonstrate the legal right to work in the United States. DIA SOFTWARE SOLUTIONS is an E-Verify employer
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