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Sr. Desktop Support

Manhattan, NY, US • Posted 7 hours ago • Updated 7 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

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Job Details

Skills

Help Desk
Technical Support
Laptop
Operating Systems
Onboarding
Tier 2
Collaboration
Knowledge Sharing
Microsoft
Microsoft Windows
Management
Remote Support
Computer Hardware
Migration
Communication
Mergers and Acquisitions
Acquisition
Data Migration
Scripting
Windows PowerShell
Microsoft Office

Summary

Sr. Help Desk Engineer
Mid-Town Manhattan, NY (100% onsite)
3-6 Month contract

Job Overview:
We are seeking a highly skilled and experienced Sr. Help Desk Engineer (Contractor) to assist with the technology consolidation of multiple entities into a unified environment. This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support.

Key Responsibilities:

Build, configure, and deploy Windows desktops and laptops for end users across multiple organizations
Create and migrate user profiles as part of the entity consolidation project
Update, test, and troubleshoot desktop software and operating systems
Ensure smooth onboarding of users and devices using Microsoft Intune and Windows Autopilot
Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed
Collaborate with project managers and technical leads to execute migration tasks according to project timelines
Document processes, configurations, and solutions as needed for project consistency and knowledge sharing
Support end users in person and respond to service requests efficiently and professionally

Required Skills & Experience:

Hands-on experience with Microsoft Intune and Windows Autopilot (required)
Proven ability to build and deploy Windows desktops and manage user profiles
Strong desktop support skills for both hardware and software in enterprise environments
Experience with desktop software installations, updates, and troubleshooting
Experience supporting migrations or consolidations of IT environments is highly desired
Excellent interpersonal and communication skills
Proven track record of professionalism and reliability in fast-paced settings

Preferred Qualifications:

Prior experience in IT consolidation, merger, or acquisition projects
Familiarity with user data migration tools and scripting a plus (e.g., PowerShell)
Certifications such as Microsoft 365: Modern Desktop Administrator Associate (MD-100, MD-101)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91137134
Position Id: 5f8dfc1c01b604eb643492a148cbbaf7
Posted 7 hours ago

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