Kings County Hospital Center has a rich legacy for its pioneering role in medicine. Today, with over 625 beds, our hospital remains on the cutting edge of technology and provides the most modern procedures with state-of-the-art equipment. Built in 1831 as a one room infirmary for publicly supported care of the sick, Kings County Hospital Center continues to be a leading healthcare facility whose mission is to provide care to everyone regardless of their ability to pay. The hospital provides a wide range of health services, and specialties are offered in all fields of modern medicine. More than 200 clinics provide a wide array of ambulatory care services.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Work Shifts8:00 A.M - 4:00 P.MDuties & ResponsibilitiesPurpose of Position:
Under direct supervision, performs systems analysis, assists in the preparation and conduct of administrative and procedural studies, assists in the preparation of industrial engineering studies, makes reports and evaluations, coordinates specific activities and projects.
Examples of Typical Tasks:
1. Studies and analyzes existing systems and methods employed in operations and administration.
2. Makes recommendations regarding improvements for quality, increased efficiency and productivity and cost reduction.
3. Establishes performance standards for purposes of increasing productivity and more effective scheduling and utilization of manpower and skill effectiveness.
4. Collects management information, data and other related documents, analyzes data, establishes relationships and prepares recommendations.
5. Participates in implementation of programs incorporating changes in methods, systems, procedures and forms design.
6. Participates in monitoring standards of performance, quality controls and progress of assigned projects.
7. Assists in determination of operational methods and procedures to permit data processing and automated equipment applications.
8. Prepares and modifies standard operating procedures and manuals for the implementation of systems and subsystems.
Minimum Qualifications1. A Baccalaureate Degree in Industrial Engineering, Systems, Industrial Management, Business Administration or related fields; or,
2. Two years of technical training or education beyond the High School level, with a minimum of two years of full-time, paid experience in the field of industrial engineering, systems analysis, methods and procedures, work simplification, cost reductions, EDP data processing applications, forms designs and control; or,
3. A satisfactory combination of the above.
Department PreferencesPosition SummaryUnder supervision, the Assistant Systems Analyst serves as the technical administrator for Hospital Police Access Control and Employee Identification Systems across the hospital campus and affiliated locations. Acting as the primary liaison between Hospital Police, Human Resources, and security vendors, this role ensures system functionality, supports upgrades, troubleshoots hardware/software, and coordinates preventive maintenance. (HR retains operational responsibility for badge issuance and access authorization.)
Essential Duties & Responsibilities- System Administration & Maintenance: Maintain electronic access control and employee ID systems, databases, configuration settings, user permissions, and associated data processing applications to ensure data integrity and reliability.
- Troubleshooting & Support: Act as the primary technical resource to diagnose and resolve hardware, software, and network issues with badge readers, door scanners, access control panels, and related equipment.
- Vendor & Interdepartmental Coordination: Partner with IT, Facilities, HR, and contracted vendors to coordinate installations, repairs, preventive maintenance, and service agreement compliance.
- System Improvements & Implementations: Evaluate workflows to recommend technology and automation enhancements; assist with system testing, upgrades, software releases, and security technology rollouts.
- Reporting & Data Analysis: Generate and analyze audit trails, badge activity, door access transactions, and system utilization reports to support investigations, audits, management requests, and operational decisions.
- Documentation & Compliance: Help draft and maintain technical documentation, standard operating procedures, and incident/resolution logs.
- Special Projects: Perform related duties and special security technology assignments as directed.
BenefitsNYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- Loan Forgiveness Programs for eligible employees
- College tuition discounts and professional development opportunities
- College Savings Program
- Union Benefits for eligible titles
- Multiple employee discounts programs
- Commuter Benefits Programs
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