SRE Program Manager

Looking 15+ years of experience

Position: SRE Program Manager

Location: Remote

Key Responsibilities

• Experience: Minimum 7 10 years in program management, with at least 3 5 years leading large-scale technology initiatives in SRE, DevOps, or Cloud Infrastructure environments.
• Technical Literacy: Strong understanding of core SRE principles (SLIs/SLOs, error budgets, toil reduction) and modern infrastructure stacks like Kubernetes, Terraform, and major cloud providers (AWS/Google Cloud Platform/Azure).
• Leadership: Proven ability to influence without authority in a matrixed organization, building trust with both senior executives and individual engineers.
• Methodology: Expertise in Agile/ Project management or Lean program management frameworks, adapted for infrastructure and operational work rather than just feature development.

Here are some key responsibilities this role will be accountable for:

• Cross-Functional Strategy: Lead the outreach and alignment between SRE and different business units to define Service Level Objectives (SLOs) and error budgets that balance innovation with stability.
• Integrated Program Planning: Own the end-to-end delivery plan for SRE initiatives such as platform hardening, disaster recovery testing, and observability rollouts sequencing workstreams across infrastructure and application teams.
• Dependency & Risk Management: Proactively identify and resolve technical and process-based dependencies between SRE, Product Engineering, Security, and external vendors.
• Governance & Reporting: Establish a lightweight but rigorous operating cadence, including weekly execution reviews and executive status reporting. Use data-driven dashboards to provide visibility into operational readiness and risk.
• Incident Management: Coordinate cross-team incident response for major outages and lead blameless incident review cultures to ensure learnings are turned into actionable roadmap items.