Call Center Agent

Software Guidance & Assistance, Inc., (SGA), is searching for a Support Call Center Agent for a CONTRACT assignment with one of our premier Regulatory clients in Rockville, MD. We're looking for 1 full time agent (40 hours) and 1 part time agent (20 hours) to help field calls from investors, registered representatives and other industry professionals. Our Support Center is open Monday-Friday from 8AM to 8PM EST. Hybrid position, required to work 3 days in office and 2 remotely. Start date: 8/24/

Software Guidance & Assistance, Inc., (SGA), is searching for a Sr. Product Manager for a CONTRACT assignment with one of our premier Regulatory clients in Rockville, MD or Tysons, VA. Seeking a Product Manager for Surveillance products in the Market Abuse area. This role must identify and manage work with a high level of autonomy. This role must also manage multiple feature design and implementation discussions at any given time while partnering closely with the business to understand pa

Role: CSR- Financial protection- Healthcare Location: Remote Type: Contract with Benefits Job description: As Customer Service Representative, you ll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first time. Every day, you'll help 50 to 70 callers, in a compassionate and empathetic manner, providing guidance, support, and escalating issues. This is your chance to be a sought out as an advisor and advo

IT EUX II Engineer - Remote US Only Department: Blue Mantis Employment Type: Full Time Location: Remote Description The EUX Engineer L2 position offers support to Managed Services contract clients, handling first-level ticket support and serving as the escalation point for more complex issues. Additionally, this role provides guidance and support to the Level I team. The ideal candidate will have a proactive attitude, be a team player, and be willing to go the extra mile to assist team membe