QA Lead

QA LEAD (Healthcare Payer)

Must work on HAWAII TIME ZONE | 7:00am to 4:00pm HST
Description
The Quality Assurance Lead is responsible for overseeing all quality assurance activities across the software development lifecycle. This role ensures that QA standards, processes and best practices are consistently applied. The QA Lead will also provide leadership, mentorship, and guidance to QA team. This role will also act as a test manager for medium to large sized projects and will be responsible for test planning, scheduling, execution, and defect management.
a. Quality Assurance Governance & Oversight
Provide oversight of all software QA processes to ensure adherence to established QA methodologies, standards, and industry best practices.
Review project deliverables and test documentation to ensure quality and completeness.
Act as the primary QA authority for cross-functional teams and project stakeholders.
Provide guidance, coaching, and mentorship to QA Analysts and Testers.
Foster a collaborative, high-performing QA culture within the IT organization.
b. Test Management & Test Execution
Lead creation of test strategies, test plans, and test schedules for assigned projects and releases.
Coordinate and manage test activities across functional, regression, integration, system, and user acceptance test cycles.
Ensure traceability from user stories, requirements, and acceptance criteria to test coverage and results.
Monitor progress of manual and automated test execution across all QA resources.
Identify risks, issues, and test environment constraints that may impact timelines or quality.
Ensure all test activities follow proper documentation, evidence capture, and sign-off processes.
Oversee the defect lifecycle, ensuring timely logging, triage, prioritization, and resolution.
Facilitate daily defect review meetings with development, product, and business teams.
Track and report defect trends, root causes, and quality metrics to leadership.
Coordinate with IT teams to ensure test environments are properly configured and stable.
Oversee preparation and maintenance of test data sets and data refresh cycles.
Provide regular status updates on test progress, risks, metrics, and achievement of quality goals.
Recommend process improvements to enhance test efficiency, automation adoption, and overall quality.
Support retrospectives and post-release reviews to identify quality improvements and lessons learned.
c. Collaboration & Continuous Improvement
Participate in Agile ceremonies (backlog refinement, sprint planning, retrospectives, etc.).
Skills
Test case, Manual, Test plan, Test script, traceability, Quality assurance, Manual testing, Automation, Quality assurance testing
Top Skills Details
Test case,Manual,Test plan,Test script,traceability
Additional Skills & Qualifications
Minimum -
Bachelor's degree in related technical/business areas or equivalent work experience and cumulative 5+ years of QA/testing experience in software development environments.
* May substitute related technical/business work experience for education requirements
Preferred -
Healthcare experience
3+ years of QA leadership or management experience in Agile
Minimum -
Experience writing test plans and test cases for software development efforts
Experience creating requirements traceability matrices
Experience of executing manual or automated, functional or technical test cases
Experience with QA/test tools such as ALM and automation
Knowledge of Agile/Scrum methodologies
Effective verbal and written communication skills
Excellent customer service skills
Ability to manage multiple priorities and deadlines across concurrent projects.
Preferred -
Business knowledge of the healthcare industry coupled with software quality assurance experience
Broad level of understanding surrounding information systems and application architecture standards.
Experience with test automation tools
Experience with Azure DevOps
Experience Level
Expert Level
Job Type & Location
This is a Contract position based out of Honolulu, HI.
Pay and Benefits
The pay range for this position is $53.00 - $66.66/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Feb 24, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.