Enterprise Quality Program Analyst - 9715

The Enterprise Quality Program Analyst plays a critical role in overseeing the quality assurance and testing efforts for a major Medicaid enterprise modernization project. This senior-level position requires expertise in testing strategies, vendor management, and implementing quality programs to ensure compliance with federal standards. The role involves collaboration with multiple stakeholders, including government agencies and vendors, to support the successful delivery of large-scale, multi-vendor healthcare IT systems.

Responsibilities

• Develop, implement, and evaluate comprehensive enterprise testing strategies for Medicaid systems.
• Oversee and manage testing services procurement, vendor performance, and testing activities across multiple project phases.
• Act as the primary quality assurance liaison between the agency, contractors, and support teams, ensuring testing results meet project objectives.
• Design and monitor metrics and KPIs to assess testing program effectiveness, tracking progress and issue resolution.
• Lead test analyst activities, including test case development, execution, and evaluation for functional, performance, and regression testing.
• Support system integration, web-based application testing, and data warehouse verification, including report testing and SQL query validation.
• Supervise and coordinate with testing teams to ensure quality standards are maintained throughout the system development lifecycle.
• Collaborate with subject matter experts and project managers to identify risks, scope testing opportunities, and implement mitigation strategies.
• Ensure compliance with federal standards such as MITA, MECL, and Medicaid enterprise certification requirements.
• Manage and oversee the quality management plan from vendors, ensuring adherence to project timelines and quality benchmarks.

Qualifications

• 5–7 years of experience in quality assurance and test management within complex IT systems.
• 3–5 years developing test strategies for large-scale business applications, including functional, performance, and regression testing.
• 3–5 years managing multi-vendor project teams and coordinating with diverse stakeholders.
• 3–5 years conducting data warehouse and report testing, with proficiency in writing complex SQL queries.
• 1–2 years of experience working with Snowflake or similar cloud data platforms.
• Strong understanding of systems development life cycle (SDLC), agile methodologies, and software design patterns.
• Expertise in automation testing concepts and tools is preferred.
• Excellent communication skills for engaging with technical and non-technical audiences.
• Proficiency in Microsoft Office Suite, especially Excel, Word, PowerPoint, and SharePoint.
• Ability to work effectively under pressure, meet deadlines, and handle ambiguity independently.
• Relevant bachelor’s degree in computer science, information systems, or an equivalent combination of education and experience.

Publishing Pay Range: $60.00 - $65.00 Hourly 

This position is based in office and requires employee to work on-site.