Desktop Support Technician
Milledgeville, GA, US • Posted 16 hours ago • Updated 16 hours ago

Resourcesoft, Inc.
Dice Job Match Score™
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Job Details
Skills
- Windows
- Adobe
- VPN
- Active Directory
- Office 365
- IT support
- networking
- encryption
- Help Desk
- Hardware Troubleshooting
- printers
- Command Line
- McAfee
- LogMeIn
- Surface Pro
- Remote Support
Summary
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3 or more years of experience in technical support and end-user computing troubleshooting.
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Proficiency in Microsoft Office 365, Windows operating systems, and Adobe applications.
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Experience with maintaining desktops, laptops, Surface Pros, and peripheral devices.
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Experience in Active Directory domain administration and user account management.
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Experience with network troubleshooting, VPN configuration, and command line diagnostics.
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Experience in using remote support tools, encryption software, and antivirus solutions.
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Excellent verbal and written communication skills.
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Install and configure workstation hardware, software, and telecommunication equipment.
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Troubleshoot and resolve technical issues for onsite and remote end-users.
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Administer system security tools and execute software upgrades to ensure compliance.
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Analyze system performance and identify vulnerabilities to improve operational efficiency.
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Manage user accounts and access permissions within an Active Directory environment.
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Train staff on technical resources and provide guidance on software best practices.
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Document system designs, network configurations, and technical resolution procedures.
- Dice Id: 10117734
- Position Id: 20355-27990-
- Posted 16 hours ago
Company Info
About Resourcesoft, Inc.
Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.
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