Digital Accessibility Analyst

1.      Minimum Job-Specific Skills/Qualifications Required (in order of relative importance):

·         Bachelor’s degree in information systems, computer science, accessibility/UX, communications, public administration, or a related field OR equivalent experience.

·         5 years of progressively responsible experience in technology analysis supporting enterprise content (e.g., CMS, intranet, web publishing, digital documents/workflows).

·         3 years of hands-on experience with digital accessibility work (testing, remediation, governance) aligned to WCAG 2.1 Level AA (or higher) and Section 508 principles.

·         Demonstrated experience leading work across multiple stakeholders (business owners, comms/content teams, IT, legal/risk/compliance), including setting standards and driving adoption.

·         Strong working knowledge of accessibility standards: WCAG success criteria (especially common failures: headings, color contrast, link text, tables, forms, images/alt text, captions/transcripts, keyboard navigation).

·         Content lifecycle governance: templates, publishing rules, review cycles, versioning, retention, and approval workflows.

·         Content formats: HTML pages and office/PDF documents (Word, PDF, PowerPoint) and how accessibility differs across them.

·         Ability to perform accessibility evaluations, write clear findings, and create prioritized remediation plans.

·         Ability to translate accessibility requirements into practical content standards and repeatable templates.

·         Ability to write and maintain documentation (SOPs, job aids, checklists) and deliver training.

·         Proficiency using at least one accessibility testing approach in each category: Automated scanning (Siteimprove, Browserstack, PDFix, tools or equivalent).

·         Manual testing (keyboard-only navigation + screen reader validation at a basic level).

·         Document remediation (Acrobat Pro for PDFs and/or Word built-in accessibility tools).

·         Experience supporting audits, compliance reporting, or formal review processes (internal controls, risk tracking, corrective action plans).

·         Familiarity with one or more CMS platforms (e.g., SharePoint, Drupal, WordPress, etc.) and typical publishing workflows.

·         Working knowledge of HTML/CSS basics sufficient to diagnose content-level accessibility issues and communicate fixes (not a developer requirement, but senior analysts should be able to “read” the problem).

·         Proven ability to lead (not just participate): facilitate working sessions, manage a backlog of fixes, track compliance progress, and report statrisks.

·         Strong communication skills: can explain accessibility issues to non-technical content owners in plain language and provide actionable detail to technical staff.