1. Minimum Job-Specific Skills/Qualifications Required (in order of relative importance): · Bachelor’s degree in information systems, computer science, accessibility/UX, communications, public administration, or a related field OR equivalent experience. · 5 years of progressively responsible experience in technology analysis supporting enterprise content (e.g., CMS, intranet, web publishing, digital documents/workflows). · 3 years of hands-on experience with digital accessibility work (testing, remediation, governance) aligned to WCAG 2.1 Level AA (or higher) and Section 508 principles. · Demonstrated experience leading work across multiple stakeholders (business owners, comms/content teams, IT, legal/risk/compliance), including setting standards and driving adoption. · Strong working knowledge of accessibility standards: WCAG success criteria (especially common failures: headings, color contrast, link text, tables, forms, images/alt text, captions/transcripts, keyboard navigation). · Content lifecycle governance: templates, publishing rules, review cycles, versioning, retention, and approval workflows. · Content formats: HTML pages and office/PDF documents (Word, PDF, PowerPoint) and how accessibility differs across them. · Ability to perform accessibility evaluations, write clear findings, and create prioritized remediation plans. · Ability to translate accessibility requirements into practical content standards and repeatable templates. · Ability to write and maintain documentation (SOPs, job aids, checklists) and deliver training. · Proficiency using at least one accessibility testing approach in each category: Automated scanning (Siteimprove, Browserstack, PDFix, tools or equivalent). · Manual testing (keyboard-only navigation + screen reader validation at a basic level). · Document remediation (Acrobat Pro for PDFs and/or Word built-in accessibility tools). · Experience supporting audits, compliance reporting, or formal review processes (internal controls, risk tracking, corrective action plans). · Familiarity with one or more CMS platforms (e.g., SharePoint, Drupal, WordPress, etc.) and typical publishing workflows. · Working knowledge of HTML/CSS basics sufficient to diagnose content-level accessibility issues and communicate fixes (not a developer requirement, but senior analysts should be able to “read” the problem). · Proven ability to lead (not just participate): facilitate working sessions, manage a backlog of fixes, track compliance progress, and report statrisks. · Strong communication skills: can explain accessibility issues to non-technical content owners in plain language and provide actionable detail to technical staff. |