IT Onsite Support

Position Details:

IT Onsite Support, Florham park, NJ

Location : Florham park, NJ, 07932

Project Duration : 9+ months of contract (Contact to Hire)
Pay range : $40-$42 an hour on W2

Screening Questions:

Do you have at least 3+ years of hands-on onsite Tier 1/Tier 2 desktop support experience? (Yes/No)

Have you worked directly in Active Directory managing user accounts, groups, and permissions? (Yes/No)

Have you imaged and deployed laptops/desktops using tools like SCCM, Intune, or similar? (Yes/No)

Job Description::

• Install, configure, and maintain desktop hardware, software, printers, and peripherals.
• Provide Tier 1 and Tier 2 technical support for end users via in-person, phone, and remote assistance.
• Manage user accounts, permissions, and access in Active Directory and other systems.
• Perform routine maintenance tasks, including updates, patches, and antivirus management.
• Monitor and resolve help desk tickets and document solutions in the ticketing system.
• Troubleshoot hardware, software, and network issues on desktops and laptops.
• Set up and deploy computers and mobile devices according to organizational standards.
• Ensure compliance with IT security policies and procedures.
• Maintain inventory of hardware and software assets.
• Collaborate with network and system administrators for escalated issues or larger projects.
• Asset Management and imaging
• Assist with IT onboarding/offboarding processes for employees.

Key Responsibilities:

• Provide Tier 1 and Tier 2 technical support for end users
• Install, configure, and maintain desktop hardware, software, printers, and peripherals.

To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Faizan Mohammed at email address can be reached on # .