Senior Program Manager
Hybrid in Dallas, TX, US • Posted 7 days ago • Updated 7 days agoContract W2
Contract Independent
Hybrid
Depends on Experience
Collinwood Technology Partners
Fitment
Dice Job Match Score™
🛠️ Calibrating flux capacitors...
Job Details
Skills
- Program Management
- Sitecore
- Salesforce
Summary
Collinwood is partnering with our client, a well-known non-profit, to engage a Senior Program Manager for a long-term effort to transform and upgrade their online presence. The ideal person will be an exceptional relationship and consensus builder; “hard” skills alone aren’t enough, the soft skills are essential as well. In this role, you will need to take a consultative approach to working with our client's technology team, business partners, and vendors, to upgrade their Salesforce instance and also lead a major website redesign to more fully leverage personalization (Sitecore).
What you will be doing:
Strategy, Planning & Governance
Owns the end-to-end delivery of large-scale, cross-functional IT initiatives with enterprise impact
Aligns funding and resource requirements and project objectives with broader technology and business strategies in collaboration with Business Solutions Managers
Defines project scope, goals, and deliverables that support business objectives in collaboration with senior leadership and stakeholders
Develops detailed project plans - which may span multiple workstreams and vendors - including timelines, milestones, resource allocation, and risk mitigation strategies
May develop key project artifacts such as Project Charters, Requirements, Cutover/Execution Plans
May work with technology and procurement teams to develop Vendor Requests for Proposals (RFP) and vendor evaluations
Execution & Delivery
Ensure delivery excellence through rigorous milestone tracking, dependency mapping, and proactive risk mitigation
Works onsite leading cross-functional project teams, including internal staff, contractors, and vendors, to ensure timely and quality delivery
Identifies opportunities for process optimization and automation, AI integration, and digital acceleration within project scope
Monitors and controls project progress, adjusting plans as needed to meet changing requirements or to resolve issues
May facilitate project scope change activities in conjunction with Business Technology Leadership and business stakeholders
Provides expedient response, resolution of roadblocks, mitigation of risks, and re-evaluation of priorities for the team
Ensures integration of vendor deliverables into overall project outcomes
Ensures quality assurance through testing, validation, and documentation of deliverables
Ensures project deliverables meet digital accessibility requirements
Communication & Influence
Identifies, establishes, and maintains excellent business relationships
Creates, maintains and delivers (written and verbal) executive-level project updates
Facilitates strategic communications, including executive briefings, board-level updates, and cross-functional alignment sessions
Recommends and influences decision-making within project scope
Maintains effective communications amongst project team members and with business stakeholders
Serves as a liaison between the project team (AHA employees, consultants and contractors) and outside vendors and suppliers
Resource Management & Team Leadership
Develops detailed project plans (work breakdown structures) and timelines
Forecasts required resources and keeps resource allocations up to date in AHA's portfolio management tool
Establishes work priorities for and directs the efforts of personnel (including consultants or contractors) involved in project-controlled tasks required to meet an approved project's objectives
Mentors team members, fostering a culture of accountability and continuous improvement
Promotes collaboration and team cohesion, especially in matrixed or remote environments
Risk & Issue Management
Anticipates risks and issues; maintains RAID (Risks, Assumptions/Actions, Issues and Decisions) log
Troubleshoots project problems, proactively takes action to resolve issues
Establishes mitigation and contingency plans
Acts as initial point of contact for escalated issues; resolves escalations diplomatically, balancing business urgency with technical feasibility and resource realities, seeking leadership guidance for unresolved concerns as necessary
Financial Management
Owns multimillion-dollar budgets, ensuring fiscal discipline, forecasting accuracy and value realization
Reconciles vendor invoices to project deliverables and statements of work (SOW), may submit invoices for payment processing and ensures timely invoice approval
Manages the project's capital asset and operational expenses within the project budget.
Maintains project actuals to forecast reporting, updates forecast as needed; may maintain multiple forecast scenarios as needed
Communicates budget risks to appropriate technology leadership, along with identified options for mitigation and/or remediation
May develop budget variance requests and seek executive approvals
Reporting & Metrics
Monitors project performance using key performance indicators and makes necessary adjustments
Follows AHA's project framework reporting guidelines and uses AHA templates where provided
Tracks and reports key performance indicators (KPIs) such as schedule adherence, budget variance, resource utilization, and stakeholder satisfaction
Provides executive dashboards and project health reports
Conducts post-project reviews and lessons learned sessions
Change Management & Adoption
Drives change management strategy, including stakeholder readiness, training, and communications; designs and coordinates change management activities
Ensures user adoption of new systems, processes, or technologies through effective rollout strategies, measures behavioral change and business impact
Measure post-implementation success and gather feedback for future improvements
Transition to Operations and Sustainability
Ensures seamless handoff of project deliverables to support, operations, and service management teams with full documentation, training, and knowledge transfer
Establishes operational readiness criteria and validates that systems, processes, and teams are equipped to sustain the solution post-deployment.
Coordinates with ITSM, DevOps, and support leads to embed new capabilities into run-state operations, including incident management, SLAs, and escalation paths
Best Practices
Provides expertise in waterfall, agile, and hybrid project management methodologies.
Champions project governance best practices, Champions Agile, SAFe, or hybrid methodologies, tailoring delivery models to project complexity and organizational maturity
Other Job Duties
Performs a variety of responsibilities in support of project goals, including tasks beyond core duties as needed to ensure successful project delivery (for example: requirements documentation, user acceptance testing, etc.) when project demand exceeds existing resource capacity
What we need from you:
10+ years relevant experience in leading complex projects, managing cross-functional teams through digital transformation initiatives to deliver enterprise-class IT solutions within scope, budget and timeline
Requires a bachelor's degree or 5-8 years equivalent experience in information technology, project management or related field
Requires experience using a variety of portfolio/project management and delivery software packages (such as Microsoft Project, Planner, SmartSheet, Jira, Azure DevOps, etc.)
Requires critical thinking skills, understands the business, and facilitates decisions based on what's best for the organization
Proficiency in Agile, Scrum, Waterfall and hybrid methodologies
Familiarity with enterprise-class SaaS platforms and integration strategies
Experience in Vendor and Contract Management
Experience in Change Management, organizational readiness assessment, and adoption management
Budgeting and financial management for large-scale IT initiatives
Comprehensive knowledge of IT governance and service management best practices with a focus on continuous improvement
Cybersecurity Awareness and compliance (GDPR, HIPAA, etc)
Track record of driving innovation and continuous improvement
Soft Skills:
Acts with integrity; has ability to instill urgency and nimble reactions (pivot) in project teams
Embodies transparency and displays a high touch presence (video), willingness to be predominantly onsite (in office) and travel if necessary
Excellent negotiation and communication skills with internal technology departments, business stakeholders, project team, and vendors; understands audiences and tailors communications up, down, and across.
Executive presence with the ability to communicate complex technical concepts to C-suite stakeholders
Ability to navigate matrixed organizations and influence without authority
Attention to Detail; Dealing with Ambiguity; Ability to Work Independently with Minimal Supervision
Additional Preferred Experience, Skills, Training:
Knowledge and understanding of Non-Profit business environment and corresponding technologies required such as Fundraising Technology and Solutions
Expertise in data governance, artificial intelligence, analytics enablement
PMP®, PgMP®, or PMI-ACP®
What you will be doing:
Strategy, Planning & Governance
Owns the end-to-end delivery of large-scale, cross-functional IT initiatives with enterprise impact
Aligns funding and resource requirements and project objectives with broader technology and business strategies in collaboration with Business Solutions Managers
Defines project scope, goals, and deliverables that support business objectives in collaboration with senior leadership and stakeholders
Develops detailed project plans - which may span multiple workstreams and vendors - including timelines, milestones, resource allocation, and risk mitigation strategies
May develop key project artifacts such as Project Charters, Requirements, Cutover/Execution Plans
May work with technology and procurement teams to develop Vendor Requests for Proposals (RFP) and vendor evaluations
Execution & Delivery
Ensure delivery excellence through rigorous milestone tracking, dependency mapping, and proactive risk mitigation
Works onsite leading cross-functional project teams, including internal staff, contractors, and vendors, to ensure timely and quality delivery
Identifies opportunities for process optimization and automation, AI integration, and digital acceleration within project scope
Monitors and controls project progress, adjusting plans as needed to meet changing requirements or to resolve issues
May facilitate project scope change activities in conjunction with Business Technology Leadership and business stakeholders
Provides expedient response, resolution of roadblocks, mitigation of risks, and re-evaluation of priorities for the team
Ensures integration of vendor deliverables into overall project outcomes
Ensures quality assurance through testing, validation, and documentation of deliverables
Ensures project deliverables meet digital accessibility requirements
Communication & Influence
Identifies, establishes, and maintains excellent business relationships
Creates, maintains and delivers (written and verbal) executive-level project updates
Facilitates strategic communications, including executive briefings, board-level updates, and cross-functional alignment sessions
Recommends and influences decision-making within project scope
Maintains effective communications amongst project team members and with business stakeholders
Serves as a liaison between the project team (AHA employees, consultants and contractors) and outside vendors and suppliers
Resource Management & Team Leadership
Develops detailed project plans (work breakdown structures) and timelines
Forecasts required resources and keeps resource allocations up to date in AHA's portfolio management tool
Establishes work priorities for and directs the efforts of personnel (including consultants or contractors) involved in project-controlled tasks required to meet an approved project's objectives
Mentors team members, fostering a culture of accountability and continuous improvement
Promotes collaboration and team cohesion, especially in matrixed or remote environments
Risk & Issue Management
Anticipates risks and issues; maintains RAID (Risks, Assumptions/Actions, Issues and Decisions) log
Troubleshoots project problems, proactively takes action to resolve issues
Establishes mitigation and contingency plans
Acts as initial point of contact for escalated issues; resolves escalations diplomatically, balancing business urgency with technical feasibility and resource realities, seeking leadership guidance for unresolved concerns as necessary
Financial Management
Owns multimillion-dollar budgets, ensuring fiscal discipline, forecasting accuracy and value realization
Reconciles vendor invoices to project deliverables and statements of work (SOW), may submit invoices for payment processing and ensures timely invoice approval
Manages the project's capital asset and operational expenses within the project budget.
Maintains project actuals to forecast reporting, updates forecast as needed; may maintain multiple forecast scenarios as needed
Communicates budget risks to appropriate technology leadership, along with identified options for mitigation and/or remediation
May develop budget variance requests and seek executive approvals
Reporting & Metrics
Monitors project performance using key performance indicators and makes necessary adjustments
Follows AHA's project framework reporting guidelines and uses AHA templates where provided
Tracks and reports key performance indicators (KPIs) such as schedule adherence, budget variance, resource utilization, and stakeholder satisfaction
Provides executive dashboards and project health reports
Conducts post-project reviews and lessons learned sessions
Change Management & Adoption
Drives change management strategy, including stakeholder readiness, training, and communications; designs and coordinates change management activities
Ensures user adoption of new systems, processes, or technologies through effective rollout strategies, measures behavioral change and business impact
Measure post-implementation success and gather feedback for future improvements
Transition to Operations and Sustainability
Ensures seamless handoff of project deliverables to support, operations, and service management teams with full documentation, training, and knowledge transfer
Establishes operational readiness criteria and validates that systems, processes, and teams are equipped to sustain the solution post-deployment.
Coordinates with ITSM, DevOps, and support leads to embed new capabilities into run-state operations, including incident management, SLAs, and escalation paths
Best Practices
Provides expertise in waterfall, agile, and hybrid project management methodologies.
Champions project governance best practices, Champions Agile, SAFe, or hybrid methodologies, tailoring delivery models to project complexity and organizational maturity
Other Job Duties
Performs a variety of responsibilities in support of project goals, including tasks beyond core duties as needed to ensure successful project delivery (for example: requirements documentation, user acceptance testing, etc.) when project demand exceeds existing resource capacity
What we need from you:
10+ years relevant experience in leading complex projects, managing cross-functional teams through digital transformation initiatives to deliver enterprise-class IT solutions within scope, budget and timeline
Requires a bachelor's degree or 5-8 years equivalent experience in information technology, project management or related field
Requires experience using a variety of portfolio/project management and delivery software packages (such as Microsoft Project, Planner, SmartSheet, Jira, Azure DevOps, etc.)
Requires critical thinking skills, understands the business, and facilitates decisions based on what's best for the organization
Proficiency in Agile, Scrum, Waterfall and hybrid methodologies
Familiarity with enterprise-class SaaS platforms and integration strategies
Experience in Vendor and Contract Management
Experience in Change Management, organizational readiness assessment, and adoption management
Budgeting and financial management for large-scale IT initiatives
Comprehensive knowledge of IT governance and service management best practices with a focus on continuous improvement
Cybersecurity Awareness and compliance (GDPR, HIPAA, etc)
Track record of driving innovation and continuous improvement
Soft Skills:
Acts with integrity; has ability to instill urgency and nimble reactions (pivot) in project teams
Embodies transparency and displays a high touch presence (video), willingness to be predominantly onsite (in office) and travel if necessary
Excellent negotiation and communication skills with internal technology departments, business stakeholders, project team, and vendors; understands audiences and tailors communications up, down, and across.
Executive presence with the ability to communicate complex technical concepts to C-suite stakeholders
Ability to navigate matrixed organizations and influence without authority
Attention to Detail; Dealing with Ambiguity; Ability to Work Independently with Minimal Supervision
Additional Preferred Experience, Skills, Training:
Knowledge and understanding of Non-Profit business environment and corresponding technologies required such as Fundraising Technology and Solutions
Expertise in data governance, artificial intelligence, analytics enablement
PMP®, PgMP®, or PMI-ACP®
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 90812961
- Position Id: 26-00008
- Posted 7 days ago
Company Info
Leadership and award winning performance in the marketplace define Collinwood. The senior staff has an average of 16 years of experience in the Information Technology industry placing professionals on contract consulting, contract-to-hire, and permanent placement.
When working with Collinwood, you can be confident that we are dedicated to providing the highest quality contract and contract-to-hire professionals in an efficient and timely manner. This commitment to providing high quality service to our clients and our team members is Collinwood s key for assuring mutual success. Quality services, combined with solid business ethics are the foundation that Collinwood was built on.
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