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Job Summary:
We are looking for a skilled Business Analyst to join our team in Dallas. This role is pivotal in bridging the gap between business stakeholders and technical teams. The ideal candidate will possess a strong analytical mindset, exceptional communication skills, and a solid understanding of Agile -Scrum methodologies. You will drive the gathering of requirements, facilitate process improvements, and ensure successful project delivery.
Mandatory Skills:
• Agile Experience: Demonstrated experience working within Agile frameworks (Scrum), with a focus on delivering high-quality outcomes.
• Technical Expertise: Strong understanding of software development processes and experience with system integrations. Proficiency in SQL and PL/SQL is a plus.
• Tools Proficiency: Familiarity with JIRA and Confluence for project management and documentation. Experience with Microsoft tools for reporting and data visualization.
• Analytical Skills: Proven ability to analyze complex business problems and conduct thorough gap and impact analyses.
• Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information clearly to diverse audiences.
• Detail-Oriented: Strong attention to detail and a commitment to delivering exceptional customer service, ensuring all project deliverables meet or exceed expectations.
Key Responsibilities:
• Requirements Gathering: Lead workshops and meetings with stakeholders to gather, refine, and document business and technical requirements, ensuring alignment with strategic goals.
• Business Process Analysis: Analyze current business processes (as-is) and design improved processes (to-be), identifying inefficiencies and gaps, and recommending actionable improvements.
• User Mapping: Develop user personas and journey maps to understand user needs and experiences throughout business processes.
• Collaboration: Partner with development teams and solution architects to transform business needs into functional specifications, including user interfaces, business rules, and data requirements.
• Documentation & Design: Create clear, detailed documentation such as functional design specifications, user stories, and process flow diagrams, ensuring they are accessible to both technical and non-technical team members.
• Assistance in Planning: Experience assisting Product Owners in project planning, roadmap development, and estimations to ensure alignment with business goals and timelines.
• Agile Methodology: Actively participate in Agile ceremonies, including sprint planning, backlog refinement, and retrospectives, to support iterative development and continuous improvement.
• Testing & Validation: Coordinate user acceptance testing (UAT) efforts, ensuring that all solutions meet business requirements and quality standards, and facilitate the resolution of any identified issues.
• Stakeholder Engagement: Serve as a key point of contact between business users and technical teams, fostering effective communication and ensuring requirements are well understood and executed.
• Continuous Improvement: Identify opportunities for process optimization and contribute to the development of best practices that promote efficiency and effectiveness across projects.
Preferred Qualifications:
• Experience in conducting meetings with business users and subject matter experts (SMEs) to gather requirements.
• Proven track record of collaborating with product owners to refine and prioritize the product backlog and manage scope effectively.
• Familiarity with business process management and cloud technologies.
• Previous experience in the automobile industry is preferred
• Relevant certifications such as Certified Business Analysis Professional (CBAP), Agile Certified Practitioner (PMI-ACP), or Certified ScrumMaster (CSM) are a plus
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